Hailey Harrison
Trenton,NJ
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. I'm a motivated student with excellent communication and interpersonal skills looking to gain valuable experience in a professional setting. I'm also a hard worker experienced in problem-solving, service and time management. Aiming to leverage my abilities to successfully fill a spot at a University to continue my education.
Overview
2
2
years of professional experience
Work History
Cashier
Gennaro's
07.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier/Dresser/Shift Leader
Primo Hoagies
09.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Correctly dressed sandwiches in a timely fashion to ensure customer satisfaction.
- Solved problems with customers independently when needed.
- Processed customer orders and ensured the accuracy of their purchases
- Used POS system to complete purchases for customers.
- Assisted with training and mentoring new team members.
- Developed strong customer relationships to support satisfaction and loyalty.
- Delivered exceptional customer service at all points of contact.
- Maintained inventory and store visual presentation to meet customer needs.
- Resolved and de escalated issues to address customer concerns.
- Counted and balanced cash drawer at the beginning and end of each shift. Handled customer complaints and inquiries in a courteous and efficient manner
Education
Robbinsville High School
Robbinsville06.2024
Skills
- Customer Needs Assessments
- Issue Resolution
- Customer Engagement
- Complex Problem Solving
- Service Quality
- Money Handling
- Loyalty Program Promotion
- Staff Training
- Cash Management
Timeline
Cashier
Gennaro's
07.2023 - Current
Cashier/Dresser/Shift Leader
Primo Hoagies
09.2021 - Current
Robbinsville High School
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