Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
Hailey Hernandez

Hailey Hernandez

Alvin

Summary

Dynamic and quick-learning professional with a solid academic background, eager to leverage knowledge in a practical, real-world environment. Strong interpersonal skills and meticulous attention to detail, complemented by a proactive mindset, drive success. Committed to delivering value and fostering growth within a progressive organization. Prepared to embrace challenges and contribute effectively to team objectives while advancing personal and professional development.

Overview

7
7
years of professional experience
1
1
Certification

Work History

After School-Program Leader

Boys and Girls Club of Brazoria County
09.2018 - 05.2019
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Identified issues, analyzed information and provided solutions to problems.
  • Provided professional services and support in a dynamic work environment.
  • Scheduled educational activities.

Golf Shop Supervisor

Southwyck Golf Club
06.2019 - 08.2023
  • Maintain golf facilities clean, safe, and organized.
  • Welcome and check guests in, provide good service, and answer all questions and concerns.
  • Manage opening and closing of the facility.
  • Manage tee sheet and inform guests of conditions of course.
  • Uses Microsoft to handle emails and important paperwork.
  • Operated cash register to accept cash, credit card, and gift card payments.
  • Took phone calls to book tee times and answer questions pertaining to golf operations.
  • Manage cash deposits.
  • Fill out incident/ accident reports.
  • Trained in multiple departs as of food and beverage and cart assistance.
  • Reported issues to higher management with great detail.
  • Assisted in training of team members.

Office Assistant

Essential Speech & ABA Therapy
08.2023 - 05.2025
  • Building client and employee schedules daily.
  • Ensuring all Google spreadsheets and documents are up to date daily.
  • Scanning, mailing, and filing all mail.
  • Ensure cleanings and the cleaning checklist are completed at the end of every day.
  • Answer incoming phone calls, answer questions, provide resources, and take messages if necessary
  • Assist in referring inquiries of patients without an autism diagnosis to facilities that conduct these evaluations if necessary.
  • Assistant Office Manager with new patient intake and orientation process.
  • Ensure clients' insurance information is accurate and up to date.
  • Assist the Office Manager in collecting clients' monthly payments and charging parents on the first day of services, then the 1st of the month to follow using Authorize.Net
  • Assist in preparation and planning for new hire orientation/training
  • Assist with scheduling by sending parents reminders of parent training, staff training, early release dates, clinic closure dates, clinic activities, etc.
  • Weekly inventory.
  • Planning and creating weekly arts and crafts.
  • Planning and creating weekly circle time books and activities.
  • Planning and creating monthly calendars for clients, including birthdays, important dates, and activities.
  • Creating therapy materials for clients.
  • Checking that clinic technology is replaced and changed at the end of every day.
  • Assisting with planning clinic events, requesting materials, setting up, and cleaning up.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Assisted with the onboarding of new employees.
  • Worked well in a team setting, providing support and guidance.
  • Help arrange clinic maintenance and repairs.

Education

High School Diploma -

Alvin High School
Alvin, TX
06-2020

Skills

  • Strategic selling, Dependable and responsible, attention to detail, team worker, multitasking abilities, problem-solving
  • Call handling
  • Scheduling
  • Inventory management
  • File organization
  • Supply restocking
  • Team bonding
  • Valid Driver's license
  • Time management

Certification

CPR Certified

Interests

  • I like trying new recipes and food trends
  • I enjoy cooking for friends and family gatherings
  • Electronics and Circuit Building
  • Avid Reader
  • Music
  • Crafting and DIY Projects
  • Baking
  • Personal Development and Self-Improvement

Timeline

Office Assistant

Essential Speech & ABA Therapy
08.2023 - 05.2025

Golf Shop Supervisor

Southwyck Golf Club
06.2019 - 08.2023

After School-Program Leader

Boys and Girls Club of Brazoria County
09.2018 - 05.2019

High School Diploma -

Alvin High School

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