Hailey Hendricks
Madison,WI
Summary
Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with a proven history of solutions-oriented problem-solving.
Overview
6
6
years of professional experience
Work History
Intern
Oxford Global Resources
06.2024 - 08.2024
- Account Management: Learning and supporting Oxford's unique sales process in Engineering sector.
- Hands-On Experience: Conducting business-to-business sales using phone calls, emails, Salesforce CRM, Zoom Info, and LinkedIn.
- Mentorship: Working alongside industry-leading sales professionals and gaining valuable insights. Excited to foster and grow Oxford's relationships with current and new organizations.
- Helped sales professionals maintain customer relationships by making follow-up calls to recent buyers
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue
- Addressed customer queries and complaints with prompt and professional responses
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base
Server
Destination Geneva National
06.2022 - 08.2024
- Provided calm and welcoming environment to guests while offering quality beverages and meals
- Connected with each customer to ensure their visit was enjoyable while being able to efficiently serve tables as large as eighteen and as small as one
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Communicated with different staff to provide quality and efficient service and anticipate customer needs by using interpersonal communication skills when a table was approached.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
Instructor
United States Figure Skating
09.2018 - 03.2022
- Learned value in teaching strategies and techniques to optimize performance
- Identified each individual's strengths and weaknesses while helping them address these skills
- Built strong programs and training techniques while effectively communicating with all different ages.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
Education
Bachelor of Science - Business Marketing
Edgewood College
Madison12.2024
Skills
- Communication
- Taking Initiative
- Discipline
- Problem-Solving
- Proactive
- Meeting Coordination
- Teamwork and Collaboration
- Creative and Resourceful
- Client Relationships
- Job shadowing
- Microsoft Office Suite
Timeline
Intern
Oxford Global Resources
06.2024 - 08.2024
Server
Destination Geneva National
06.2022 - 08.2024
Instructor
United States Figure Skating
09.2018 - 03.2022
Bachelor of Science - Business Marketing
Edgewood College
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