Hailey Henry
Wichita,KS
Summary
Dedicated Security Supervisor adept in security monitoring procedures, including surveillance equipment expertise. Proven history of operating with heightened awareness and attention to detail with track record of alleviating risks and exercising sound judgment in high-pressure situations. Resourceful and known for high productivity and efficient task completion. Specialize in risk assessment, emergency response planning, and team leadership. Excel in communication, problem-solving, and adaptability to ensure safety and security in all operations. Committed to maintaining strict vigilance and upholding security protocols to protect assets and individuals effectively. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Security Supervisor
Allied Universal Security Services
Wichita, KS
08.2022 - Current
- Coordinated with vendors to ensure timely delivery of materials, equipment, and services related to security operations.
- Monitored security operations to ensure compliance with established procedures and standards.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
- Interacted regularly with other departments within the organization to promote collaboration between teams.
- Developed strategies for mitigating risks associated with physical security elements such as locks, cameras, alarms.
- Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Provided security team leadership and contributed to on-call duties.
- Evaluated performance of security staff and provided constructive feedback.
- Ensured all security equipment was maintained and fully operational.
- Developed and implemented preventative measures against accidents, thefts and other risks.
Sales Associate
Rue 21
Wichita, KS
06.2022 - 08.2022
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained up-to-date knowledge of store merchandise and policies.
- Assisted customers with product selection, sizing and styling.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Cleaned shelves, counters and tables to maintain organized store.
Quality Inspector
R.D. Henry & Company
Wichita, KS
01.2022 - 02.2022
- Provided feedback on process improvements to management team.
- Checked product accuracy against blueprints and drawings.
- Inspected and tested products to ensure compliance with quality standards.
- Inspected, tested and measured materials, products and installations against specifications.
- Tested and items to determine proper functionality.
- Completed evaluations by properly using various gauges, tools and equipment.
- Documented, filed and maintained proper inspection records and quality assurance documents.
- Assessed finished items for defects and ordered reworks to eliminate irregularities.
- Reviewed blueprints, drawings and other specifications to fully understand project expectations.
Layup Technician
Leading Technology Composites Inc
Wichita, KS
05.2021 - 12.2021
- Performed visual inspection of parts for defects prior to layup process.
- Utilized hand tools such as shears, knives, grinders, drills and sanders to trim cured parts for final finish requirements.
- Assisted in training new technicians on basic layout techniques and safety protocols.
- Placed reinforcing materials, such as fiberglass, carbon fiber, Kevlar, and foam core in designated locations according to blueprints or other specifications.
- Maintained a safe working environment by adhering to safety regulations and guidelines.
- Inspected and verified material thickness and quality before commencing layup process.
- Cleaned up excess resin from finished parts using various solvents and brushes.
- Positioned layers of composite materials into the mold while following prescribed lay-up sequence and methods.
- Ensured that all components are placed in the correct orientation within the mold cavity.
- Applied resin to the required areas on the part using a brush or roller.
- Monitored curing cycles for accuracy during entire cure cycle including preheat, ramp up and cool down phases.
- Maintained a clean work area by sweeping floors and wiping down machines after each job is completed.
- Applied vacuum bagging techniques to ensure proper adhesion between composite plies and tooling surfaces.
- Maintained safety for many days by completing frequent visual and physical inspections of materials and finished products.
- Executed excellent reading and interpreting of blueprints and schematics.
- Documented materials used for each job to update inventory records.
- Fitted and aligned component parts in sequence and specific location in bond fixture.
Sales Associate
Hot Topic
Wichita, KS
09.2020 - 05.2021
- Restocked shelves as needed to ensure sufficient inventory levels.
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
- Upsold additional items based on customer interests and needs.
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained up-to-date knowledge of store merchandise and policies.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Engaged customers in friendly, professional dialogue to determine needs.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Collected payments and provided accurate change.
- Answered incoming telephone calls to provide store, products and services information.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Ticketed, arranged and displayed merchandise to promote sales.
Crew Member
Wendy's
Wichita, KS
11.2018 - 06.2020
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Maintained an organized work area to ensure efficient operations.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Informed customers about daily specials in an engaging manner.
- Educated customers on menu items, product ingredients and nutritional values.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Served food quickly for positive guest experiences.
- Stocked shelves and cases with new or transferred items.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Presented orders to guests within anticipated service times.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Packed fast food products in approved containers, cups, and bags.
- Drove team success by quickly completing assigned tasks.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Crew Member
McDonald's
Haysville, KS
05.2018 - 09.2018
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Maintained an organized work area to ensure efficient operations.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Educated customers on menu items, product ingredients and nutritional values.
- Informed customers about daily specials in an engaging manner.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Restocked kitchen supplies including food products and utensils.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Served food quickly for positive guest experiences.
- Stocked shelves and cases with new or transferred items.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Took orders from patrons and input selections into store computer system.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Interacted pleasantly with guests to deliver quality customer service.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Maintained safe food handling practices to prevent germ spread.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Education
High School Diploma -
Campus High School Haysville
Wichita, KS08-2020
Skills
- Security screening
- Security team leadership
- First Aid/CPR
- Team Management
- Supervision and leadership
- Written Communication
- Computer Skills
- Flexible and Adaptable
- Customer Relations
- Quality Assurance
- Multitasking
- Dependable and Responsible
- Communication
- Public Speaking
- Planning
- Project Planning
- Emergency planning
- Arrest techniques
- Customer Service
Timeline
Security Supervisor
Allied Universal Security Services
08.2022 - Current
Sales Associate
Rue 21
06.2022 - 08.2022
Quality Inspector
R.D. Henry & Company
01.2022 - 02.2022
Layup Technician
Leading Technology Composites Inc
05.2021 - 12.2021
Sales Associate
Hot Topic
09.2020 - 05.2021
Crew Member
Wendy's
11.2018 - 06.2020
Crew Member
McDonald's
05.2018 - 09.2018
High School Diploma -
Campus High School Haysville
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