Hailey Hernandez
Modesto,CA
Summary
Dynamic Front Desk Receptionist and Maintenance Coordinator, adept at enhancing customer service, coordinating maintenance activities, ensuring timely repairs, and fostering a welcoming environment for all visitors. Personable and highly organized with excellent communication and multitasking skills. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating a welcoming environment and ensuring smooth front desk operations.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist/Maintenance Coordinator
Prime Property Management
10.2024 - 01.2026
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed incoming calls and routed inquiries to appropriate departments.
- Scheduled appointments and maintained the front desk calendar efficiently.
- Processed mail and packages, ensuring timely delivery to staff members.
- Maintained cleanliness and organization of the reception area at all times.
- Assisted with administrative tasks, including data entry and filing documents.
- Communicated effectively with vendors to arrange service calls and procurement of parts.
- Scheduled, coordinated, and confirmed appointments and meetings using management software.
- Scheduled, coordinated, and confirmed appointments and meetings.
- Coordinated maintenance schedules to ensure timely completion of repairs and services.
- Maintained detailed records of all maintenance activities performed, allowing for effective tracking of progress over time.
Volunteer - ASES Program
Walter White Elementary
08.2023 - 06.2024
- Observed and monitored children's activities.
- Offered caring companionship and emotional support.
- Supported children's development by encouraging teamwork and understanding of others.
- Facilitated engaging tutoring sessions that fostered student participation and comprehension.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Education
High School Diploma -
Peter Johansen High School
Modesto, CA05-2024
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Data entry
- Team collaboration
- Problem-solving skills
- Scheduling
- File organization
- Front office management
- Skilled in Appfolio, Word, Docs, and Excel
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Front Desk Receptionist/Maintenance Coordinator
Prime Property Management
10.2024 - 01.2026
Volunteer - ASES Program
Walter White Elementary
08.2023 - 06.2024
High School Diploma -
Peter Johansen High School