Hailey Howard

House Cleaner

Two Maids & A Mop Franchising

01.2023 - 06.2024

Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Maintained a safe working environment through proper use of cleaning products and equipment.
Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Dusted picture frames and wall hangings with cloth.
Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Delivered quality customer service to address urgent needs and cleaning requests.
Adhered to professional house cleaning checklist.
Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
Emptied trashcans and transported waste to collection areas.
Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs.
Assisted fellow house cleaners when needed during busy periods or staff shortages.
Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
Streamlined cleaning processes for faster service, utilizing effective time management strategies.
Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
Educated clients on best practices for maintaining a clean home between visits, leading to improved overall home care habits among customers.
Improved client retention rates through trust-building activities such as following up after appointments.
Increased efficiency in completing tasks by implementing new techniques learned from industry training programs or workshops attended.
Disposed of trash and recyclables each day to avoid waste buildup.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Operated electronic backpack vacuums and floor sweepers.
Verified cleanliness and organization of storage areas and carts.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Restocked room supplies such as facial tissues for personal touch with every job.
Worked on cleaning team to service hotels, offices, and other commercial buildings.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Washed and put away kitchen dishes, utensils and glassware.
Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Changed bed linens and collected soiled linens for cleaning.
Scrubbed floors with special cleaners and equipment to achieve deep clean.
Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Sorted, laundered and put away various laundry items.
Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Polished fixtures to achieve professional shine and appearance.
Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Returned emptied garbage receptacles to proper locations.
Completed special housekeeping actions such as turning mattresses on set schedule.
Restocked cleaning storage cabinets, carts and baskets for easy use.
Ran special errands, including retrieving dry cleaning and making requested purchases.
Handled requests for extra linens, toiletries and other supplies.
Hang, cleaned and rehung draperies to maintain freshness.

Summary

Overview

Work History

House Cleaner

Education

High School Diploma -

Skills

Horse back riding

Timeline

House Cleaner

High School Diploma -

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