Hailey Huebner
Green Bay,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Behavioral Technician
Caravel Autism Health
Green Bay, WI
09.2022 - Current
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Encouraged clients to develop work skills and participate in social, recreational and therapeutic activities to enhance interpersonal skills or develop social relationships.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Treated clients and families with respect and dignity.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Supported patient confidentiality in accordance with HIPAA regulations.
Independent Consultant
Scentsy
10.2020 - Current
- As an Independent Consultant for Scentsy my job is to market the products produced by the company. To be able to build a strong clientele with customers through multi marketing in person and online. Another thing is to be able to be organized with personal inventory through excel and personal payments due on time.
Customer Service Representative
Pick N Save
Green Bay, WI
09.2021 - 06.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Responded proactively and positively to rapid change.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Evaluated work of twenty employees to improve performance while at the checkout.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Cabin Leader
Crossways Camping Ministries
Clintonville, WI
05.2019 - 12.2019
- Supervised, helped and encouraged campers throughout day.
- Led groups of children safely through variety of camp activities.
- Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Worked with children of varying age, interest, skill and developmental levels.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Followed established emergency procedures to enable best possible resolution of incidents.
- Supervised groups of children in log cabins for sleepaway camp.
- Taught campers outdoor-focused skills such as kayaking and rappelling to increase campers' self-reliance and confidence.
- Worked with children that were on the autism spectrum.
Sales Associate
Bed Bath & Beyond
11.2017 - 06.2019
- Prepared merchandise for sales floor by pricing or tagging
- Helped customers locate products and checked store system for merchandise at other sites
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Resolved customer complaints and maintained a clean and tidy checkout area
- Handled approximately daily credit and cash transactions for customers with accuracy and speed
- Maintained reports of transactions and greeted customers when entering and leaving the establishment
- Used POS system to enter orders, process payments, and issue receipts
- Maintained current knowledge of store promotions and highlighted sales to customers
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Maintained customer satisfaction with quick and professional handling of product returns
Employee
Kastle Karts
05.2016 - 05.2018
- This is a seasonal summer job at Kastle Park which is a family fun park. There are go-karts, mini-golf, bumper boats, paintball, and batting cages. mainly work in both concession stands/buildings located on the property. And also know how to run bumper boats and paintball as well; the employees also work on yard work to keep the park looking nice. The operating months are from May to September.
- Processed accurate credit, debit, check and cash sales transactions for more than fifteen customer orders per day
- Trained and mentored 15 new personnel hired to fulfill various roles throughout the three summers being employed there.
Cashier
Gordmans Department Store
09.2015 - 05.2016
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered questions about store policies and addressed customer concerns.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Greeted over 30-50 customers per shift.
Education
Bachelor of Arts - Business Management
Northeastern Wisconsin Technical College
Green Bay, WI12.2024
High School Diploma -
Preble High School
Green Bay, WI06.2015
Skills
- Team Leadership & Development
- Strategic planning
- Cash Handling
- Client Service
- Point of sale operation
- Multi-tasking strength
- Problem-solving skills
- Excellent people skills
- Excellent Written and Verbal Communication
- Customer Service
- Ability to Lift 50 pounds
- Client Relationships
- Good listening skills
- Creative problem solving
- Stocking and replenishing
Timeline
Behavioral Technician
Caravel Autism Health
09.2022 - Current
Customer Service Representative
Pick N Save
09.2021 - 06.2022
Independent Consultant
Scentsy
10.2020 - Current
Cabin Leader
Crossways Camping Ministries
05.2019 - 12.2019
Sales Associate
Bed Bath & Beyond
11.2017 - 06.2019
Employee
Kastle Karts
05.2016 - 05.2018
Cashier
Gordmans Department Store
09.2015 - 05.2016
Bachelor of Arts - Business Management
Northeastern Wisconsin Technical College
High School Diploma -
Preble High School