Hailey Hurt
Kansas City,KS
Summary
I have been a Dedicated cashier skilled in customer service, issue resolution, and teamwork. Proven ability to enhance customer satisfaction and train new employees, ensuring a positive experience.
The things I did in both of the places I worked was build relationships with customers and fellow coworkers . To be able to work as quick and affectively as possible. Working at both places since I have been in highschool has taught me life skills, responsibility , problem solving , and being quick on my feet as well as being respectful to everyone no matter the circumstances. Im a quick learner and adapt well. I love helping people and making sure they feel better than when they left!. I'm excited to see what medical assisting has in store for me.
Overview
5
5
years of professional experience
Work History
Cashier
Whataburger
Kansas City, KS
05.2023 - 06.2025
- Monitored food quality ,safety, and sanitation standards.
- Adapted recipes to meet customer needs and dietary restrictions.
- Collaborated with team members to ensure customer satisfaction.
- Controlled food waste to maintain cost-effectiveness.
- Coordinated and communicated with wait staff and management on daily operations.
- Ensured all dishes were prepared according to restaurant standards.
- Ensured timely preparation and delivery of food orders.
- Followed safety and sanitation guidelines
- Implemented food safety and sanitation policies.
- Maintained a clean and organized work area.
- Tasted food adjusted seasonings to ensure quality.
- Trained new cashiers on register operations and customer service protocols.
- Maintained cleanliness and organization of work area to promote a welcoming environment.
- Resolved customer complaints effectively, ensuring positive resolution and retention.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Cashier
McAllister's Deli
Shawnee, KS
04.2020 - 06.2023
- Collaborated with team members to ensure smooth workflow during peak hours.
- Monitored inventory levels, alerting management to low stock items for timely restocking.
- Assisted customers with inquiries, providing exceptional service to enhance satisfaction.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Medical Assistant
KCKCC
Kansas City, KS05-2026
Skills
- Wound care/ Bandaging
- EKG
- Running basic lab tests
- Phlebotomy
- Injections
- Assistance in minor surgical procedures
- Vitals
- Rooming Patients
- Patient Care
- CPR
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Customer relations
- Written and verbal communication
- Payment processing
- Issue resolution
Timeline
Cashier
Whataburger
05.2023 - 06.2025
Cashier
McAllister's Deli
04.2020 - 06.2023
Medical Assistant
KCKCC