Hailey Ivan Hodges

I have been a supervisor for UPS for 6 years and have worked ramp, sort, and feeder planes. I am also responsible for running the ramp Tug Dispatch program. Some of the skills I have acquired at my current position:

• Documented cargo movements and maintained updated files with real-time information.
• Provided detailed training and safety protocol workshops to optimize performance and productivity of crew members.
• Identified and rectified discrepancies in cargo handling or shipping processes.
• Improved ramp safety by conducting regular inspections and implementing updated safety protocols.
• Created load plans and performed calculations to prepare for assigned flights.
• Trained new employees in areas such as safety procedures or equipment operation.
• Managed inventory of necessary equipment and supplies for daily ramp operations, ensuring availability when needed.
• Enforced safety standards with crew and handlers, minimizing risks to personnel, equipment and cargo.
• Evaluated employee performance regularly through periodic reviews that provided constructive feedback aimed at improving skills.
• Deiced aircraft before takeoff for safety during inclement weather.
• Streamlined operations for increased efficiency by optimizing employee schedules and delegating tasks effectively.
• Coordinated ground crew activities to complete objectives on schedule.
• Kept crew in line with airport, OSHA, TSA, FAA, and other applicable regulations.
• Inspected cargo handling equipment regularly to identify maintenance or safety concerns.
• Established clear expectations for each team member''s roles and responsibilities, providing guidance and support to achieve operational goals.
• Achieved timely flight departures through effective management of ground handling services, including baggage handling, fueling, and cabin cleaning.
• Managed team of cargo handlers with focus on maximum productivity and performance.
• Implemented best practices in ramp supervision to minimize delays and maintain high levels of productivity among staff members.
• Utilized optimum practices for safe, timely loading and unloading of aircraft cargo.
• Tracked flight schedules to promote on-time landings and avoid loading delays.
• Supervised day-to-day operations of busy aircraft cargo handling facility.
• Coordinated closely with maintenance teams to address any equipment issues promptly, reducing downtime impact on flight schedules.
• Promoted a positive work environment by fostering open communication lines between team members and encouraging professional growth opportunities.