Hailey Jewell
Penacook
Summary
Dedicated professional with a proven track record at Harris Hill Center, excelling in patient care and customer service. Leveraged strong multitasking abilities and compassionate caregiving to enhance patient dignity and support recovery processes. Demonstrated expertise in first aid and effective communication, significantly improving patient and client outcomes.
Healthcare professional, skilled in delivering compassionate patient care and supporting medical staff. Proven track record in maintaining patient comfort, assisting with daily activities, and ensuring compliance with health and safety protocols. Known for reliability, effective communication, and ability to adapt to dynamic healthcare environments with focus on teamwork and results-driven outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Licensed Nursing Assistant
Harris Hill Center
09.2023 - Current
- Fostered strong relationships with patients'' families through clear communication and empathetic support during difficult times.
- Assisted patients with activities of daily living, promoting independence and dignity in a supportive environment.
- Provided exceptional support for patients requiring specialized care, such as those with dementia or complex medical conditions.
- Facilitated smooth transitions between shifts by diligently documenting pertinent patient updates for incoming colleagues.
- Reduced the risk of infection by maintaining strict adherence to hygiene protocols and infection control measures.
- Supported rehabilitation efforts with skilled assistance in physical therapy exercises and mobility training for optimal recovery.
- Enhanced patient safety through diligent monitoring, accurate documentation, and timely reporting of health concerns.
- Upheld regulatory compliance standards by consistently following facility policies, procedures, and licensure requirements.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Direct Support Professional
Community Bridges
12.2018 - Current
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Transported clients to medical and dental appointments to provide support.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
- Enhanced patient care by accurately administering prescribed medications and monitoring vital signs.
Waitress/Catering Assistant
Alan's of Boscawen
05.2017 - 02.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
Cashier
Fisherville Pharmacy
09.2016 - 03.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
No Degree -
High School Diploma -
Merrimack Valley High School
Penacook, NH06-2019
Skills
- Customer service
- First aid and safety
- Patient care
- Behavior redirection
- Strong multitasking
- Basic life support
- Compassionate caregiving
- Time management skills
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- NH Driver's License
Timeline
Licensed Nursing Assistant
Harris Hill Center
09.2023 - Current
Direct Support Professional
Community Bridges
12.2018 - Current
Waitress/Catering Assistant
Alan's of Boscawen
05.2017 - 02.2020
Cashier
Fisherville Pharmacy
09.2016 - 03.2017
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- NH Driver's License
No Degree -
High School Diploma -
Merrimack Valley High School
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