Hailey Just
Amherst,NY
Summary
Results-driven professional in a variety of fields. Currently finishing up Paralegal studies, skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information. Organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Legal Assistant/Paralegal
Hagelin Spencer
04.2022 - Current
- Organized documents to manage paper and electronic filing systems of clients.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Revised and finalized letters, briefs, and memos.
- Edited and proofread legal documents to verify accuracy.
- Offered tech support to 4 paralegals and 8 attorneys.
- Produced legal documents such as briefs, pleadings and appeals.
- Medical record requests and organization of medical records within case files
Operations Manager
Buffalo Transportation
01.2022 - 01.2023
- Oversee daily team of 70+ as well as fleet of 60+
- Primary point of contact and communication to Drivers and Supervisors
- Established and grew strong, long-term relationships with customers by providing best-in-class service
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Investigate accidents and injuries, and prepare reports of findings
- Compile required reporting (monthly/quarterly/annual) for leadership
- Accountable for providing general supervision & development of all employees dispatched on route
- Monitor employees' work levels and review work performance
- Maintain written and oral communications with management and drivers
- Act in long-term interest of customer.
- Supervised operations staff and kept employees compliant with company policies and procedures.
EMT
Erie County Health Department
03.2020 - 03.2022
- COVID-19 support - Vaccinating, testing & Managing clinics throughout WNY
- Responds to requests for emergency and non-emergency assistance
- Recognizes and appropriately triages and treats medical and traumatic injuries, completes appropriate documentation.
- Administered vaccinations via intramuscular injection and completed proper documentation.
- Managed situations in compliance with legal requirements and with minimal risk to patient and institution.
- Maintained detailed records of patient health information in NYS database.
Pharmacy technician
TOPS Pharmacy
09.2019 - 09.2021
- Troubleshoot rejected insurance claims and address issues to achieve the best outcome for patients
- Follow department processes and procedures to input information, dispense medication and verify information
- Ensure the department is running smoothly by assisting with tasks, maintaining appropriate inventory levels through ordering, rotating and stocking drugs and other supplies
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Resolved third-party billing, computer system and customer service issues.
Chiropractic Assistant
Lancaster Depew chiropractic
03.2019 - 03.2020
- Working with Electronic Health Records,
- Scheduling appointments for patients
- Collects and processes payments from patients,
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Insurance verification and billing
- Patient Electronic Heath Records Maintenance/Updates
- Performed electric muscle stimulation, massage, and mechanical traction.
- Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
- Promoted office efficiency, coordinating charts, completing insurance forms.
Data Analyst
Citi Bank
11.2018 - 03.2019
- Entering documents into a database using an alphanumeric keyboard.
- Using skills and knowledge to verify the accuracy of the documents and detect and correct errors.
- Audited confidential information, tracking data entry and processing errors.
- Kept high average of performance evaluations.
Server and Hostess
Asbury Pointe
06.2016 - 07.2018
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Associates - Paralegal Studies
SUNY Oswego
Oswego, NY12.2023
Certification - EMT
Daemen College
Amherst, NY06.2018
High School Diploma -
Sweet Home Senior High School
Amherst, NY06.2017
Skills
- Microsoft Word
- Microsoft Excel
- Data entry
- Office management
- Insurance verification
- Medical Records
- EMT-B
- BLS Certification
- CPR Certification
- Case Management
- Litigation Support
- Legal Research and Writing
- File Pleadings
- Correspondence
- Legal Document Preparation
Additional Information
- Authorized to work in the US for any employer
Timeline
Legal Assistant/Paralegal
Hagelin Spencer
04.2022 - Current
Operations Manager
Buffalo Transportation
01.2022 - 01.2023
EMT
Erie County Health Department
03.2020 - 03.2022
Pharmacy technician
TOPS Pharmacy
09.2019 - 09.2021
Chiropractic Assistant
Lancaster Depew chiropractic
03.2019 - 03.2020
Data Analyst
Citi Bank
11.2018 - 03.2019
Server and Hostess
Asbury Pointe
06.2016 - 07.2018
Associates - Paralegal Studies
SUNY Oswego
Certification - EMT
Daemen College
High School Diploma -
Sweet Home Senior High School
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