Summary
Work History
Education
Skills
Timeline
Generic

Hailey Kinney

Pocola,OK

Summary

Adept at multitasking and maintaining meticulous organization, I significantly enhanced kitchen efficiency at McAlister’s Deli. My strong customer service skills and attention to detail led to improved customer trust and reduced fraud incidents at Sykes. Skilled in safe food handling and possessing a robust work ethic, I consistently prioritize quality and integrity in fast-paced environments.

Work History

Prep Cook/line Cook

McAlister’s Deli
Fort Smith, AR
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality in advance to save time on food preparation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
  • Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
  • Reduced food waste by properly storing ingredients and monitoring expiration dates.
  • Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Stocked inventory efficiently, enabling seamless transition between meal services.
  • Trained and assisted new kitchen staff members.
  • Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.

Cook/Cashier

Cedar Creek/Simple Simons
Van Buren, AR
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Greeted customers entering store and assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required..

Apparel Associate

Walmart
Fort Smith, AR
  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
  • Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
  • Preserved outlook of store by dusting, cleaning and restocking merchandise.
  • Displayed and organized products in store to help customers locate products easily.
  • Greeted and interacted with over customers to assist in selecting and locating merchandise.

Membership Specialist

Experian
Van Buren, AR
  • Enhanced membership retention by developing strong relationships with members and understanding their preferences.
  • Conducted thorough research to identify potential new membership benefits, leading to increased member satisfaction.
  • Followed security verification protocols then obtained and reviewed credit reports with members

Fraud Specialist

Sykes
Fort Smith, AR
  • Improved customer trust by promptly addressing and resolving reported instances of fraud.
  • Conducted thorough investigations into suspected fraudulent activities, resulting in timely resolution of cases.
  • Reduced instances of fraud by implementing comprehensive detection and prevention strategies.
  • Maintained detailed records of all detected fraud incidents for future reference and analysis.

Education

High School Diploma -

Van Buren Highschool
Van Buren, AR
05.2014

Skills

  • Attention to detail
  • Cleaning and organization
  • Customer service
  • Safe food handling
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Verbal and written communication
  • Membership processing
  • Written and oral communication
  • Telephone and email etiquette

Timeline

Prep Cook/line Cook

McAlister’s Deli

Cook/Cashier

Cedar Creek/Simple Simons

Apparel Associate

Walmart

Membership Specialist

Experian

Fraud Specialist

Sykes

High School Diploma -

Van Buren Highschool

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Hailey Kinney