Hailey Knadle
Joplin,MO
Summary
Dynamic dental assistant currently pursuing a nursing degree, bringing expertise in digital X-ray proficiency and infection control, honed at Jon Reagan, Family Dentistry of Neosho. Proven ability to enhance patient relations and streamline workflows, contributing to improved health outcomes and office efficiency. My nursing education deepens my understanding of patient care, allowing me to deliver exceptional support and education while maintaining a sterile environment. Committed to applying my clinical skills and compassionate approach to excel as a Certified Nursing Assistant.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dental Assistant
Jon Reagan, Family Dentistry Of Neosho
Neosho, MO
09.2020 - 07.2023
- Assisted dental procedures by preparing instruments and ensuring a sterile environment.
- Managed patient scheduling and coordinated follow-up appointments to enhance office efficiency.
- Educated patients on oral hygiene practices and post-treatment care for improved health outcomes.
- Maintained accurate patient records using dental software, ensuring compliance with regulations.
- Trained new staff on office protocols and patient management systems to ensure consistency in service delivery.
- Collaborated with dentists to streamline workflows and improve patient care processes.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Waitress
Texas Roadhouse Restaurant
Joplin, MO
08.2019 - 03.2023
- Delivered exceptional customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining areas and service stations.
- Assisted with menu recommendations, enhancing guest dining experience.
- Processed orders accurately and efficiently, ensuring timely delivery to tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Certified Nursing Assistant
Freeman West Hospital
Joplin, MO
08.2018 - 08.2019
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient care areas to enhance safety.
- Supported nursing team with patient transfers and mobility assistance techniques.
- Documented patient information accurately in electronic health records systems.
- Participated in training sessions to refine skills and stay updated on best practices.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Carhop Server
Sonic
Anderson, MO
10.2016 - 06.2018
- Delivered prompt and friendly service to customers in drive-in setting.
- Operated point-of-sale system accurately for order processing and payments.
- Maintained cleanliness of dining area and workstations to ensure customer satisfaction.
- Collaborated with kitchen staff to streamline food preparation and delivery processes.
- Ensured adherence to safety and health regulations during food handling procedures.
- Adapted quickly to changing customer needs during peak hours, enhancing service efficiency.
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
- Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
- Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
Education
Associates of General Studies - Nursing
Crowder College
Neosho, MOHigh School Diploma -
McDonald County High School
Anderson, MO05.2018
Skills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Treatment room setup
- Sterilization techniques
- Professionalism and etiquette
- Team collaboration
- Infection control proficiency
- Patient relations
- Treatment room breakdown
- Patient education
- First aid training
- Restorative procedures
Certification
BSL- active until December 2026
Timeline
Dental Assistant
Jon Reagan, Family Dentistry Of Neosho
09.2020 - 07.2023
Waitress
Texas Roadhouse Restaurant
08.2019 - 03.2023
Certified Nursing Assistant
Freeman West Hospital
08.2018 - 08.2019
Carhop Server
Sonic
10.2016 - 06.2018
Associates of General Studies - Nursing
Crowder College
High School Diploma -
McDonald County High School