Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey LaBine

Plymouth,WI

Summary

Adept at enhancing customer satisfaction and streamlining operations, I leveraged my role at Walmart to improve order fulfillment efficiency. My compassionate nature and expertise in direct patient care, honed at Rocky Knoll Health Care Center, complement my strong track record in maintaining high standards of cleanliness and safety.

Overview

6
6
years of professional experience

Work History

CNA

Rocky Knoll Health Care Center
Plymouth, WI
04.2023 - Current

- Dress residents

- Assist with toileting

- Assist with eating

- Ensure resident safety

- Assist with daily tasks

Dining Assistant

NexDine Hospitality
Plymouth, WI
06.2022 - 04.2023
  • Helped maintain overall cleanliness, including sweeping, mopping, and sanitizing surfaces as needed.
  • Managed reservations efficiently, accommodating special requests whenever possible for guest satisfaction.
  • Assisted in training new Dining Assistants, sharing best practices for optimal team performance.
  • Ensured timely delivery of food orders from the kitchen to the guests'' tables without any errors or delays.

Online Grocery Pickup

Walmart
Plymouth, WI
01.2021 - 11.2022
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.

Dining Assistant

New Horizons
Plymouth, WI
01.2021 - 06.2022
  • Helped maintain overall cleanliness, including sweeping, mopping, and sanitizing surfaces as needed.
  • Managed reservations efficiently, accommodating special requests whenever possible for guest satisfaction.
  • Assisted in training new Dining Assistants, sharing best practices for optimal team performance.
  • Ensured timely delivery of food orders from the kitchen to the guests'' tables without any errors or delays.
  • Participated in team meetings to continuously improve restaurant operations and performance.
  • Enhanced customer satisfaction by providing efficient and friendly dining assistance.
  • Maintained a clean dining environment, ensuring high standards of sanitation and hygiene.
  • Performed regular maintenance checks on supplies such as napkins, cutlery sets and glassware as per the requirement.

Cashier

Walmart
Plymouth, Wi
09.2019 - 01.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

McDonald's
10.2018 - 09.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

High School Diploma -

Plymouth Comprehensive High School
Plymouth, WI
06.2021

Skills

  • Dressing assistance
  • Maintaining confidentiality
  • Toileting assistance
  • Reliable team player
  • Bedside manner
  • Compassionate
  • End of life care
  • Patient-focused care
  • Direct patient care
  • Supporting personal needs

Timeline

CNA

Rocky Knoll Health Care Center
04.2023 - Current

Dining Assistant

NexDine Hospitality
06.2022 - 04.2023

Online Grocery Pickup

Walmart
01.2021 - 11.2022

Dining Assistant

New Horizons
01.2021 - 06.2022

Cashier

Walmart
09.2019 - 01.2021

Cashier

McDonald's
10.2018 - 09.2019

High School Diploma -

Plymouth Comprehensive High School
Hailey LaBine