Hailey LaPlante
Frigate's Melbourne Waterfront Bar & Grill
Melbourne,FL
1
Language
1
Certification
4
years of professional experience
Customer service professional with 2+ years of experience in the hospitality industry, guest relations/customer service, and team collaboration. I am able to manage & schedule reservations/appointments , process payments, and maintain organized environments. Currently pursuing my Real Estate License. I am committed to transitioning into real estate with strong organizational, leadership skills and determination.
Work History
Server/Waitress
1 Year 5 Months- Having friendly conversations with customers.
- Helping run food & drinks.
- Serving tables and big party’s.
- Cleaning, organizing, stocking, etc.
- Providing recommendations & answering all questions guests have.
- Processing payments and organizing payments.
- Being a team-player and helping coworkers with their tables.
Hostess/Cashier
2 Years 3 Months- Welcoming in guests.
- Having friendly conversations with the locals.
- Organizing host stand.
- Scheduling reservations and party’s.
- Stocking, cleaning & prepping.
- Paying attention to details of caterings & big party’s.
- Answering phone calls & and questions guests have.
- Checking out to-go customers & processing payments.
Front Desk Receptionist
2 Years 3 Months- Providing friendly customer service & communication.
- Answering the phone, scheduling appointments, answering any and all questions customers have.
- Replying to emails, and giving postive feedback.
- Organizing office.
- Greeting and welcoming in new customers.
- Setting up calender & events/jobs.
- Working on computer/tech.
Hostess/Cashier
2 Months- Help buss and clean off tables.
- Checkout out customers.
- Organize seating.
- Take to-go orders, bag them, etc.
Hostess/Cashier
10 Months- Provide friendly customer service.
- Help run food.
- Clean off tables.
- Organize and seat people.
- Doing checkouts and payments.
- Doing to-gos: bag orders, take phone calls, etc.
Hostess
3 Months- Welcoming guests.
- Cleaning tables/buss tables.
- Take calls and organize reservations.
- Keeping an organized station.
- Pack and prep to-go orders.
Education
High school diploma
Skills
Customer service
Leadership
Cash handling
Sales
Organizational skills
Guest services
Hospitality
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
Driver's License, March 2023 to March 2031, Real Estate License In Progess, Pre-licensing in progress June 2026- current.
Languages
English - Fluent
Timeline
Server/Waitress
Walk-Ons Sports Bistreaux
05.2025 - CurrentRead More
Hostess/Cashier
Frigate's Melbourne Waterfront Bar & Grill
07.2024 - CurrentRead More
Hostess/Cashier
Sarno pizza restraunt
03.2024 - 05.2024Read More
Hostess/Cashier
Frankie's Wings and Things Melbourne
07.2023 - 05.2024Read More
Front Desk Receptionist
Big Wave Storm Shutters
05.2023 - 08.2025Read More
Hostess
Flames Mediterranean Bar & Grille
10.2022 - 01.2023Read More
Eau Gallie High School
High school diploma
Read More