Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Hailey Lawrence

Cedar Rapids,IA

Summary

Highly efficient Worker well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level CNA or librarian position. Ready to help team achieve company goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Team Member position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
years of professional experience
1
Certification

Work History

McDonald's

Crew Member
06.2023 - 11.2023

Job overview

  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Stocked shelves to organize aisles in assigned department.

Pizza Ranch Buffet

Team Member
04.2022 - 09.2022

Job overview

  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Mahaska Health

Assistant
02.2022 - 08.2022

Job overview

  • Increased efficiency by implementing new processes and providing administrative support to management.
  • Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
  • Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.

Busy Bee Daycare

Babysitter
08.2021 - 06.2022

Job overview

  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Enhanced children''s social skills by organizing group activities and encouraging teamwork.
  • Promoted healthy habits by preparing nutritious meals and snacks for children daily.
  • Assisted in developing self-confidence with age-appropriate responsibilities and chores.

Education

Ottumwa High School
Ottumwa, IA

High School Diploma
11.2023

University Overview

  • 3.5 GPA
  • Relevant Coursework: CNA & High School Diploma

Skills

  • Health Code Compliance
  • Food Preparation
  • Order Management
  • Menu Memorization
  • Food Running
  • Safe Food Handling
  • Beverage Preparation
  • Customer Engagement
  • Inventory Restocking
  • Drive-Thru Operations
  • Customer Service
  • Teamwork and Collaboration
  • Flexible Schedule
  • Cash Handling
  • Complex Problem-Solving
  • Compassionate Communication
  • Toileting Assistance
  • Bathing Assistance
  • Dressing Assistance
  • Infection Control
  • Problem Solving
  • CPR Certification
  • Medical Terminology
  • Adaptability and Flexibility
  • Multitasking Abilities
  • Compassion and Empathy
  • Basic Life Support
  • Vital Signs Monitoring
  • Time Management
  • Patient Care
  • Routine Management
  • Park Supervision
  • Child Supervision
  • Homework Assistance
  • Light Housekeeping
  • Schedule Management
  • Behavior Monitoring
  • Activity Planning
  • Bathing and Dressing
  • Playing Puzzles and Games
  • Upholding Discipline Rules
  • Maintaining Safe Environment
  • Meal and Snack Times
  • Child Development
  • Childcare

Certification

  • CNA - Certified Nurse Assistant
  • Dependent Adult abuse Training - February
  • Bloodborne Pathogens Training - February
  • Child Abuse Training - March
  • CPR Training - October
  • Infection Control Training - October

Timeline

Crew Member
McDonald's
06.2023 - 11.2023
Team Member
Pizza Ranch Buffet
04.2022 - 09.2022
Assistant
Mahaska Health
02.2022 - 08.2022
Babysitter
Busy Bee Daycare
08.2021 - 06.2022
Ottumwa High School
High School Diploma
Hailey Lawrence