Hailey Lischke
National City,CA
Summary
Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic.
Overview
6
6
years of professional experience
Work History
Clerical Assistant
Icyhot Heating and Air Conditioning
09.2021 - Current
- Maintain organized filing systems for easy record access and accuracy
- Improve office processes, optimizing service scheduling and payment management
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Sales Lead/Key Holder
Bath and Body Works - Kentwood Towne Center
07.2020 - 09.2021
- Demonstrated strong customer service skills by actively engaging with customers to uncover their needs and recommend products
- Quickly adapted to new roles within the sales floor, transitioning from a cashier to the front of the sales floor to greet and assist customers
- Successfully promoted to a manager position, showcasing leadership abilities and dedication to the team's success
- Led sales team to exceed targets, fostering a collaborative environment and implementing innovative customer engagement strategies
- Optimized store operations, resulting in improved efficiency and customer satisfaction scores
- Managed inventory with precision, ensuring product availability and minimizing stockouts during peak shopping seasons
- Mentored new hires, accelerating their onboarding process and enhancing team performance
- Introduced creative merchandising techniques, boosting product visibility and driving significant sales growth
Shift Manager
Del Taco
06.2019 - 03.2021
- Ensured excellent customer service by addressing customer needs
- Implemented efficient cash handling procedures
- Trained new team members on cash register operations
- Optimized shift operations, enhancing team efficiency and customer satisfaction
- Implemented streamlined cash handling procedures, reducing errors and improving accuracy
- Fostered a cohesive team environment, mentoring new hires on register operations and service standards
- Adapted to various roles, ensuring seamless shift transitions
Education
High School -
Glendora High School
Glendora, CA05.2020
Skills
- Customer Relations
- Effective Time Allocation
- Proficient in Computer Applications
- Effective Communication
- Team Leadership
- Payroll Management
- Accounts Receivable Expertise
- Calendar Coordination
- Training and mentoring
- Associate coaching
- Cashier training
Timeline
Clerical Assistant
Icyhot Heating and Air Conditioning
09.2021 - Current
Sales Lead/Key Holder
Bath and Body Works - Kentwood Towne Center
07.2020 - 09.2021
Shift Manager
Del Taco
06.2019 - 03.2021
High School -
Glendora High School
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