Summary
Overview
Work History
Education
Skills
Timeline
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Hailey Lytle

La Marque,TX

Summary

Knowledgeable Solutions Specialist well-versed in current industry, market and product trends. Excellent communication, multitasking and organizational abilities. Proven skills in troubleshooting devices, recommending products and resolving customer issues. Trusted leader and problem-solver with a self-directed approach and good critical thinking skills.

Overview

5
5
years of professional experience

Work History

Solutions Specialist

Verizon
02.2022 - Current

At Verizon I Generate retail sales by using my passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. I learn and uncover customers needs by creating connections and asking the right questions. Position product insights and solution recommendations to provide customers with a complete top-down sales solution. I engage with customers to understand their needs, creating connections through effective communication and asking the right questions. My role at Verizon involves closing sales by demonstrating how Verizon’s products and services can meet their needs. It is essential to stay current on technology trends and product offerings to provide informed recommendations to customers. I am expected to achieve monthly sales goals, compete for sales rank, and contribute to team success. I Identify opportunities for upselling additional services, resulting in increased revenue for the company. Working as part of a team is crucial; I collaborate with colleagues to enhance the overall customer experience. Some of my other Responsibilities include opening and closing the retail store, maintaining inventory, and ensuring that Company merchandising standards are met. I Conducted troubleshooting and diagnostic procedures on customer devices. Consistently met or exceeded quotas by implementing strategic sales plans and effective time management. Led training sessions for new sales representatives, enhancing team expertise and performance. Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Daycare Teacher

Southmore Kiddie College
02.2021 - 01.2022
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Developed strong relationships with parents through regular communication about their child''s progress and needs.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
  • Gathered materials and resources to prepare for lessons and activities.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Guided students through daily routines, instilling a sense of responsibility and independence within each child.
  • Supported diverse learners by adapting teaching methods to meet individual student needs and learning styles.

Stower

Amazon
06.2020 - 11.2020
  • Maintained clean and organized workspaces to uphold safety standards.
  • Increased efficiency in stowing processes by implementing better organization and time management techniques.
  • Utilized scanning equipment to quickly locate and identify items and stock locations.
  • Arranged merchandise according to company standards to maintain tidy and organized stockroom.
  • Delivered consistent results in line with company standards by following established operating procedures and demonstrating a strong work ethic.
  • Continuously sought opportunities for professional development through training sessions and workshops, enhancing overall job performance as a Stower.

Financial Accountant

A Creation for You Florist
04.2020 - 10.2020
  • Assisted in annual audit preparations, ensuring a smooth process with no major discrepancies found.
  • Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
  • Analyzed financial data to identify trends and provided actionable insights for management, leading to improved business performance.
  • Streamlined payroll processing through automation improvements resulting in reduced errors and increased efficiency.
  • Organized budget documentation and tracked expenses to maintain tight business controls.

Education

Associate of Arts - Psychology

Pearson
Online
06-2022

High School Diploma -

The La Marque High School
La Marque, TX
06-2019

Skills

  • Data Entry
  • Product Knowledge
  • Creative solutions
  • Project Management
  • Marketing
  • Software Development
  • Innovation Skills
  • Key holder
  • Customer Service
  • Microsoft Windows and Office
  • Multitasking
  • Organizational Skills

Timeline

Solutions Specialist

Verizon
02.2022 - Current

Daycare Teacher

Southmore Kiddie College
02.2021 - 01.2022

Stower

Amazon
06.2020 - 11.2020

Financial Accountant

A Creation for You Florist
04.2020 - 10.2020

Associate of Arts - Psychology

Pearson

High School Diploma -

The La Marque High School
Hailey Lytle