Hi, I’m
Hailey Martin
Tell City,IN
Summary
I'm a hardworking and passionate job seeker with strong organizational skills. I learn fast and I'm fairly good at multitasking and getting things done in a short amount of time.
Overview
1
year of professional experience
Work History
McDonald's
Crew Member
07.2023 - 04.2024
Job overview
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Stocked shelves to organize aisles in assigned department.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Documented customer orders and conveyed special requests to kitchen staff.
- Brewed coffee and tea and changed out drink station syrups.
- Completed milkshakes and ice cream desserts for customers.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Backed up servers by setting up trays and completing some food deliveries.
Education
Indiana Digital Gateway AcademyN/A
Heritage Hills High SchoolLincoln City, IN
N/A
2026
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cash Handling
- Cleaning
- Taking Orders
- Self-discipline
- Flexible Schedule
- Safe Food Handling
- Integrity and Honesty
- Safety awareness
- Initiative and Self-Motivation
- Verbal and written communication
- Drive-Thru Operations
- Heavy Lifting
- Learning Agility
- Safety
- Resilience and persistence
- Visual Communication
- Creativity and Innovation
- Inventory Restocking
- Order Management
- Performance Improvement
- Menu Memorization
- Positive Company Representation
- Food Running
- Health Code Compliance
- Beverage Preparation
- Assertiveness
- Diversity awareness
- Ordering Procedures
- Influencing skills
- Team Player
- Adaptability and Flexibility
- Cleaning and organization
- Collaboration and Teamwork
- Attention to Detail
- Dependable and Cooperative
- Cleaning and sanitation
- Order Taking
- Cleaning and sanitizing
- Cash Register Operations
- Money Handling
- Decision-Making
- Guest service
- Payment Transactions
- Foodservice
- Payment Processing
- Cash Drawer Operations
- Packaging and Labeling
- Customer Transactions
Timeline
Crew Member
McDonald's
07.2023 - 04.2024
Indiana Digital Gateway Academy
Heritage Hills High School
N/A
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