Hailey Martinez
Newark,DE
Summary
Compassionate entry level candidate for paramedic training with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.
Overview
17
17
years of professional experience
Work History
Medical Assistant
Trinity Health- Saint Francis Hospital
Wilmington, DE
02.2008 - Current
- Scheduled appointments for patients via phone and in person.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Changed dressings on wounds to prevent infection and check for healing.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Measured vital signs and took medical histories to prepare patients for examination.
- Provided assistance to medical staff in performing minor surgical procedures.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Educated patients about medications, procedures and physician's instructions.
- Administered injections, medications and treatments as directed by the physician.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Organized patient charts before each day's clinic sessions began.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Handled general office duties to support administrative staff during peak hours.
- Collected samples from patients for laboratory testing purposes.
- Worked effectively in team environments to make the workplace more productive.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
William Penn High School
New Castle, DE06-2000
Some College (No Degree) - Nursing Science
Delaware Technical Community College
DESkills
- CPR
- Electronic medical records
- Disease prevention education
- EMR / EHR
- Procedure assistance
- Clinical applications
- Wound care management
- Certified in basic life support (BLS)
- Medical terminology
- Customer service
- Companionship and emotional support
- Patient triage
- Immunization administration
- Clinical and administrative support
- Medical procedures
- Direct patient care
- Communicating with patient families
- Patient-focused care
References
References available upon request.
Timeline
Medical Assistant
Trinity Health- Saint Francis Hospital
02.2008 - Current
High School Diploma -
William Penn High School
Some College (No Degree) - Nursing Science
Delaware Technical Community College