Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey McArthur

Layton,UT

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Special Orders Sales Associate

Ray Citte RV
10.2023 - 02.2024
  • Built relationships with customers to encourage repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered phone calls to third party parts departments
  • Answered questions for customers over the phone about a certain part they were looking for

Retail Team Lead

Retail Odessy
08.2021 - 10.2023
  • Collaborated with management to develop strategic plans for improving store performance and reaching sales targets.
  • Provided ongoing coaching and feedback to team members, fostering professional development and growth.
  • Enhanced team efficiency by delegating tasks according to individual strengths and abilities.
  • Engaged in friendly conversation with customer and employees to better uncover individual needs.
  • Went to different locations of Kroger/Smiths
  • Reorganized Shelves and the product

Sales Associate

Tillys
12.2018 - 08.2021
  • Organized racks and shoe shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Haunted Attraction Performer

Lagoon Frightmares
10.2016 - 11.2018
  • Maintained physical fitness and vocal health to consistently deliver high-quality performances under demanding conditions.
  • Enhanced audience engagement by incorporating dynamic performance techniques and innovative stage presence.
  • Collaborated with directors to develop compelling character portrayals, resulting in memorable performances.
  • Went up to people who waited in line or walking in the maze and interacted with them

Crew Team Member

Classic Fun Center
06.2017 - 08.2017
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, and other areas.
  • Took orders for pizza, nachos or pretzels, drinks ICEES etc , and collected payments.
  • Monitored the guests Diligently

Drivers Assistant and Package Handler

UPS
12.2016 - 01.2017
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Helped deliver Packages to Businesses and homes


Amusement Ride Operator

Lagoon
09.2013 - 10.2015
  • Ensured compliance with state regulations by documenting routine safety checks accurately before each shift start time.
  • Delivered informative pre-ride spiels to guests, setting clear expectations and enhancing their overall experience.
  • Collaborated with team members to ensure smooth transitions between shifts, maintaining consistent ride operations throughout the day.
  • Handled emergency situations calmly, following established protocols to ensure guest safety at all times.
  • Maintained a clean and organized work area, contributing to a positive atmosphere for both guests and coworkers.
  • Assisted in the training of new ride operators, sharing knowledge on proper ride operation and safety procedures.
  • Monitored passengers and ride operations and enforced safety regulations.

Education

High School Diploma -

Clearfield High School
05.2025

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Problem-Solving
  • Excellent people skills
  • Goal-Oriented
  • Relationship Building
  • Cash Handling
  • Flexible Schedule
  • Cash Register Operation
  • Stocking and Receiving
  • Sales expertise
  • Product Sales
  • Customer Needs Assessment
  • Complex Problem-Solving
  • Sales Strategies
  • Cleaning techniques
  • Order Processing
  • Fitting room maintenance
  • Friendly and Helpful
  • Attention to Detail
  • Strong Communication and Interpersonal Skills

Timeline

Special Orders Sales Associate

Ray Citte RV
10.2023 - 02.2024

Retail Team Lead

Retail Odessy
08.2021 - 10.2023

Sales Associate

Tillys
12.2018 - 08.2021

Crew Team Member

Classic Fun Center
06.2017 - 08.2017

Drivers Assistant and Package Handler

UPS
12.2016 - 01.2017

Haunted Attraction Performer

Lagoon Frightmares
10.2016 - 11.2018

Amusement Ride Operator

Lagoon
09.2013 - 10.2015

High School Diploma -

Clearfield High School
Hailey McArthur