Hailey McDonald

As a prep cook I,

• Cultivated a safe working environment by consistently wearing appropriate protective gear and practicing safe handling techniques during food preparation tasks.
• Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
• Followed orders from head chef to establish productive and timely preparation of meals.
• Conserved resources by utilizing proper portion control techniques during meal preparation.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Showcased creativity in garnishing dishes, adding visual appeal that enhanced overall dining experience for guests.
• Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
• Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.
• Monitored food quality and presentation to maintain high standards.

As a server I,

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Increased sales significantly by upselling higher-end products to customers.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

As a server I,

• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

• Increased bar revenue by upselling premium drinks and recommending food pairings to guests.
• Safeguarded patron well-being by monitoring alcohol consumption levels and arranging alternative transportation when necessary.
• Answered customers' questions, recommended items, and recorded order information.
• Checked guests' identification before serving alcoholic beverages.
• Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.