Hailey McNeese
Huntington Beach,United States
Summary
I am skilled in communication, working in teams, event planning, critical thinking, dependability and multitasking. I am completed a Master of Social Work degree from Arizona State University. I possess a Bachelor's degree in Communications from Anderson University. My goal is to assist families in the cultivation of a healthy home dynamic that provides care and safety for youth in crisis situations.
Overview
4
4
years of professional experience
Work History
Utilization Review Specialist
Newport Healthcare
03.2023 - Current
- Maintain an ongoing caseload of 20-30 clients
- Submit concurrent reviews daily
- Communicate insurance authorizations and denials with parents
- Communicate with on-site teams regarding client information
- Maintain timely documentation
- Collaborate with peers to ensure best practices are being followed.
Individual Therapist- Intern
Center of Resiliency
08.2023 - 05.2024
- Conduct individual sessions using evidence-based interventions such as Cognitive Behavioral Therapy (CBT) and Dialectical Behavioral Therapy (DBT) to treat mental health disorders such as depression, anxiety, trauma, and grief
- Develop and implement personalized treatment plans for clients to help them achieve their goals and improve their quality of life
- Maintain accurate and timely documentation of client progress, treatment plans, and other relevant information in compliance with HIPAA regulations.
Case Manager
Illumination Foundation
08.2022 - 03.2023
- Ensured holistic case management is provided by: Evaluating clients' needs, developing treatment plans, monitoring progress, providing assistance and referrals, following up with weekly goals, and completing action steps
- Collaborated with the Case Management Team by attending weekly meetings to discuss the effectiveness of programs and client progress, and create new strategies to meet the client's level of need and improve treatment plan
- Performed crisis intervention, as necessary, and counseled client with confronting issues adversely affecting their lives, such as mental illness, addiction, and abuse
- Established and maintained confidential case files for participants and prepared required statistical reports for program management and evaluation.
Alumni Program Lead
Newport Healthcare
07.2020 - 08.2022
- Managed outreach systems and master lists of current clients and alumni
- Maintained consistent outreach documentation
- Provided support to alumni through phone conversations
- Facilitated and led groups in residential treatment
- Built rapport with clients in residential treatment, ages 12-18
- Planned and executed virtual reconnect events
- Established alumni team presence in each residential treatment house
- Redirected client conversations as needed, to create a safe therapeutic environment.
Education
Master of Social Work - MSW -
Arizona State University
05.2024
B.A. Communications -
Anderson University (SC)
05.2020
Skills
- Empathy
- Treatment Planning
- Building rapport
- Crisis Intervention
- One-on-one sessions
Timeline
Individual Therapist- Intern
Center of Resiliency
08.2023 - 05.2024
Utilization Review Specialist
Newport Healthcare
03.2023 - Current
Case Manager
Illumination Foundation
08.2022 - 03.2023
Alumni Program Lead
Newport Healthcare
07.2020 - 08.2022
Master of Social Work - MSW -
Arizona State University
B.A. Communications -
Anderson University (SC)
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