Hailey Merrill
West Jordan
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Child Nutrition Technician
Salt Lake School District
08.2024 - 05.2025
- Improved children outcomes by creating individualized meal plans and monitoring dietary intake.
- Streamlined kitchen operations by maintaining a clean and organized workspace, ensuring timely meal production and distribution.
- Maintained accurate records of children's nutritional information, aiding in the ongoing assessment of their health needs.
- Provided exceptional customer service to students and their families, addressing concerns related to dietary restrictions and preferences.
Certified Nursing Assistant
Beehive Homes Assisted Living
10.2020 - 11.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Administered medication under supervision of nursing staff, contributing to effective treatment plans.
Customer Service Representative
Walgreens
04.2023 - 08.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
High School Diploma -
Valley High
South Jordan, UTSkills
- Nutrition assessment
- Food preparation
- Patient care
- Compassionate caregiver
- Adaptable Decision-making
- Staff training
- Critical thinking
- Problem resolution
Timeline
Child Nutrition Technician
Salt Lake School District
08.2024 - 05.2025
Customer Service Representative
Walgreens
04.2023 - 08.2023
Certified Nursing Assistant
Beehive Homes Assisted Living
10.2020 - 11.2023
High School Diploma -
Valley High
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