Hailey Meshell-Jones
Dubberly,LA
Summary
Motivated hospitality management with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server / Manager
Orleans on Main
03.2025 - Current
- Supervised daily operations to ensure high service standards and guest satisfaction.
- Trained and mentored staff on menu knowledge, customer service, and operational procedures.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed training programs that improved staff performance and reduced onboarding time.
- Coordinated scheduling to ensure adequate staffing during peak hours for seamless service delivery.
Seafood Processor
OBI Seafoods
06 2024 - 08.2025
- **Seasonal**
- Cleaned, scraped, trimmed and filleted various seafood products.
- Participated in regular safety trainings to maintain an accident-free workplace.
- Opened and removed raw materials.
- Operated industry-specific machines and equipment, maintaining safety procedures.
- Enhanced production efficiency by streamlining seafood processing techniques and procedures.
Crew Member
Sonic Drive-In
06.2023 - 03.2024
- Food Safety
- Order Distribution
- Card / Cash Handling
- Allergy Awareness
- Maintaining Clean workspace
- POS Operation
- Headset Etiquette
- Time-Sensitvity
Water clerk
Ringgold town hall
08 2020 - 03 2021
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
Busser
Olive Garden
09 2021 - 06 2022
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Streamlined communication between kitchen and serving staff to enhance overall efficiency during busy periods.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
Hostess
Black Bear Diner
09 2023 - 04 2024
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Completed daily side work and opening and closing duties without fail.
Education
Lakeside High School
Sibley, LA05.2018
Skills
- Hospitality service expertise
- Payment processing expertise
- Retail transaction management
- Reliability
- Skilled in manual tasks
- Inventory management
- Quick to adjust to new challenges
- Food safety and sanitation
- PPE Compliance
- Housekeeping
- Attention to Detail
- Trustworthy team member
- MS Office
- Problem-solving skills
- Efficient data input
- Engaged listening ability
Certification
- CPR / AED Certification
Timeline
Server / Manager
Orleans on Main
03.2025 - Current
Crew Member
Sonic Drive-In
06.2023 - 03.2024
Lakeside High School
Seafood Processor
OBI Seafoods
06 2024 - 08.2025
Water clerk
Ringgold town hall
08 2020 - 03 2021
Busser
Olive Garden
09 2021 - 06 2022
Hostess
Black Bear Diner
09 2023 - 04 2024