Hailey Miller
Red Lion,Pennsylvania
Summary
A dedicated worker who prioritizes being detail-oriented, using effective communication, and safety in the workplace. Effective at using communication skills learned in the restaurant industry where constant clear and positive communication is required with both coworkers and customers. Very detail-oriented regarding measurements, weights, and identifying any issues within a product and samples. I am efficient in performing my own tasks and assisting others while maintaining all safety protocols.
Overview
4
4
years of professional experience
Work History
Packaging Inspector/Production Machine Operator
York Imperial Plastics
York, PA
06.2022 - 08.2024
- Followed established safety procedures while operating machinery and working around hazardous materials.
- Checked product quality against specified standards at each stage of production process.
- Maintained records relating to product output numbers, scrap rate analysis, downtime reports.
- Identified any issues or discrepancies in the product and notified the appropriate personnel for corrective action.
Host
John Wright Restaurant
Wrightsville, PA
07.2020 - 06.2022
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Managed dining room layout to maximize efficiency of staff members.
- Ensured compliance with health and safety regulations within the restaurant.
- Served as point of contact for special requests.
- Helped run the indoor food emporium and worked the cash register.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Helped the barbacks, servers, and bussers when they needed assistance.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Helped to train other hosts.
- Taking to go orders over covid.
Education
High School Diploma -
Red Lion Area Senior High School
Red Lion, PA05-2022
Some College (No Degree) - Biochemistry- concentration in medical technology
Millersville University of Pennsylvania
Millersville, PASkills
- Visual Inspection
- Training abilities
- Defect Identification
- Measurement techniques
- Safety Education
- Equipment Operation
- Analytical Thinking
- Team Leadership
- Computer Proficiency
- Problem-Solving
- Industrial safety
- Organizational Skills
- Reliability
- Adaptability
- Strong interpersonal skills
- Customer Service
- Detail Oriented
- Hospitality and accommodation
- Professional Appearance
- Communication to coworkers and bosses
- Team Collaboration
Languages
English
Professional
Why I want to work for WellSpan
I am interested in attending this program through WellSpan because I am passionate about enhancing my skills in healthcare and making a positive impact in my community. I have heard great things from people who currently work at WellSpan about this program, and I want to commit myself to it. In 2022, I did a third shift tour where I got to see all the departments at the WellSpan York Hospital’s lab. After the walkthrough and talking to the former program director, Wellspan's microbiology and chemistry department captivated my interest, and I knew that would be the place that I'd want to work for. Through the one year program, I am hoping to use my skills as a quality worker to learn everything that I can about WellSpan's commitment to high-quality patient care. I use WellSpan for my healthcare provider, and I think that they do an amazing job at helping patients, so I'd love to be a part of the WellSpan team. Also, the quality and attentiveness to the patients that WellSpan provides aligns greatly with the care that I want to give the patients that I wish to help in my career. I believe that participating in this program will provide me with invaluable hands-on experience, mentorship, and the opportunity to learn from leading professionals in the field. I would also want to work at WellSpan after this clinical year when I graduate college, so this program would be a great way to start my career at WellSpan.
Affiliations
Participant of Club(s):
Conestoga Outdoors
Tennis
Yoga
Timeline
Packaging Inspector/Production Machine Operator
York Imperial Plastics
06.2022 - 08.2024
Host
John Wright Restaurant
07.2020 - 06.2022
High School Diploma -
Red Lion Area Senior High School
Some College (No Degree) - Biochemistry- concentration in medical technology
Millersville University of Pennsylvania
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