Conestoga outdoors
Tennis
Tcg (trading card game)
Bcg (board game)
Yoga
Hailey Miller
Red Lion
Summary
A dedicated worker who prioritizes being detail-oriented, using effective communication, and safety in the workplace. Effective at using communication skills learned in the restaurant industry where constant clear and positive communication is required with both coworkers and customers. Very detail-oriented regarding measurements, weights, and identifying any issues within a product and samples. I am efficient in performing my own tasks and assisting others while maintaining all safety protocols.
Overview
5
5
years of professional experience
Work History
UPMC Lab Assistant (lab Intern)
UPMC
05.2025 - 08.2025
- Prepared, processed, labeled, and handled laboratory specimens in accordance with established protocols and safety standards
- Operated and calibrated laboratory equipment to support routine testing and ensure accurate results
- Implemented quality control procedures to maintain data accuracy, consistency, and reliability
- Safely handled hazardous materials, bodily fluids, and biohazardous waste in compliance with OSHA and infection control guidelines
- Prepared specimens for shipment and ensured proper documentation and packaging
- Maintained laboratory inventory, monitored supply levels, and reordered materials as needed
- Communicated with physicians, nursing units, and reference laboratories to resolve unusual or incomplete test orders
- Utilized Epic EHR and Microsoft Office (Word, Excel, Outlook) for accurate data entry, record review, and communication
- Maintained strict compliance with HIPAA and patient confidentiality requirements
- Shadowed medical technologists to observe diagnostic testing workflows and clinical laboratory operations
- Assisted with front-desk and phone interactions, greeting patients, managing incoming calls, and directing inquiries appropriately
- Demonstrated strong teamwork, communication, time management, and adaptability in a fast-paced healthcare environment
Packaging Inspector/Production Machine Operator
York Imperial Plastics
06.2022 - 08.2024
- Followed established safety procedures while operating machinery and working around hazardous materials.
- Checked product quality against specified standards at each stage of production process.
- Maintained records relating to product output numbers, scrap rate analysis, downtime reports.
- Identified any issues or discrepancies in the product and notified the appropriate personnel for corrective action.
Host
John Wright Restaurant
07.2020 - 06.2022
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Managed dining room layout to maximize efficiency of staff members.
- Ensured compliance with health and safety regulations within the restaurant.
- Served as point of contact for special requests.
- Helped run the indoor food emporium and worked the cash register.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Helped the barbacks, servers, and bussers when they needed assistance.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Helped to train other hosts.
- Taking to go orders over covid.
Education
Bachelor of Science - Major: Molecular Biology/Biotechnology
Millersville University of Pennsylvania
Millersville, PA03-2027
High School Diploma -
Red Lion Area Senior High School
Red Lion, PA05-2022
Skills
- Laboratory specimen preparation and handling
- Quality control and data accuracy
- Laboratory equipment operation and calibration
- Biohazard safety and waste disposal
- OSHA and infection control compliance
- Proper use of personal protective equipment (PPE)
- HIPAA and patient confidentiality compliance
- Epic Electronic Health Record (EHR) proficiency
- Data entry and record management
- Inventory monitoring and supply management
- Professional communication with healthcare staff
- Client and patient interaction (in person and phone)
- Collaboration and teamwork in clinical settings
- Attention to detail and accuracy
- Time management in fast-paced environments
- Organizational Skills
- Reliability
- Adaptability
- Strong interpersonal skills
- Detail Oriented
Interests
Timeline
UPMC Lab Assistant (lab Intern)
UPMC
05.2025 - 08.2025
Packaging Inspector/Production Machine Operator
York Imperial Plastics
06.2022 - 08.2024
Host
John Wright Restaurant
07.2020 - 06.2022
High School Diploma -
Red Lion Area Senior High School
Bachelor of Science - Major: Molecular Biology/Biotechnology
Millersville University of Pennsylvania