Summary
Overview
Work History
Education
Skills
Timeline
Manager

Hailey Millspaugh

Owosso,MI

Summary

Dynamic manager with a proven track record at Chilln Parrot LLC, enhancing customer satisfaction through effective team leadership and process improvements. Skilled in training staff and implementing quality inspections, I excel in fast-paced environments, ensuring operational efficiency and fostering a collaborative atmosphere. Committed to delivering high-quality service and support.

Overview

6
6
years of professional experience

Work History

Manager

Chilln Parrot LLC
05.2024 - 09.2025
  • Supervised team performance, fostering a collaborative and productive work environment.
  • Implemented process improvements to enhance service delivery and operational efficiency.
  • Trained new employees on company policies, procedures, and best practices for customer service.
  • Analyzed customer feedback to identify trends and implement actionable solutions for satisfaction improvement.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Improved marketing to attract new customers and promote business.

Caregiver

Family
02.2023 - 03.2024
  • Assisted client with daily living activities, promoting independence and dignity.
  • Provided companionship and emotional support, fostering positive relationships with client.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted client with daily living needs to maintain self-esteem and general wellness.

Freelance Professional Painter

Self Employed
09.2021 - 02.2023
  • Executed high-quality interior and exterior painting projects, ensuring client satisfaction through attention to detail.
  • Managed project timelines and budgets, delivering services efficiently while maintaining quality standards.
  • Sourced and maintained inventory of paints, tools, and equipment to optimize operational efficiency.
  • Collaborated with clients to select optimal color schemes and finishes, resulting in visually appealing spaces.

Operator

Thomson Plastics Inc.
05.2021 - 09.2021
  • Operated injection molding machines to produce plastic components efficiently.
  • Conducted quality inspections to ensure product compliance with specifications.
  • Collaborated with team members to optimize production workflows and minimize downtime.
  • Trained new operators on machinery operations and safety protocols.
  • Monitored inventory levels, facilitating timely restocking of materials for uninterrupted production.
  • Assisted in troubleshooting equipment malfunctions, ensuring minimal disruption to operations.
  • Maintained accurate production records and reports for management review and analysis.

Housekeeper

Comstock Inn and Conference Center
04.2020 - 03.2021
  • Maintained cleanliness and organization of guest rooms, common areas, and conference facilities.
  • Utilized commercial cleaning equipment to ensure high standards of hygiene and safety.
  • Assisted in training new staff on housekeeping procedures and best practices.
  • Collaborated with maintenance team to report repairs needed in guest rooms promptly.
  • Enhanced guest satisfaction through attention to detail and personalized service during room preparations.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Crew Member/Assistant Manager

Little Caesars Pizza
07.2019 - 06.2020
  • Provided excellent customer service by efficiently taking orders and addressing inquiries.
  • Collaborated with team members to maintain cleanliness and organization in dining area.
  • Assisted in training new crew members on operational procedures and service standards.
  • Ensured compliance with health and safety regulations during food preparation and service.
  • Managed inventory by monitoring stock levels and restocking supplies as needed.
  • Worked front counter, drive-thru and other areas.
  • Managed daily operations to ensure efficient workflow.

Education

High School Diploma -

Durand High School
Durand
01-2019

Skills

  • Customer service
  • Time management
  • Decision-making
  • Verbal and written communication
  • Safety procedures
  • Multitasking
  • Attention to detail
  • Efficient in fast-paced environments
  • Staff training and development
  • Task delegation
  • Quality inspection
  • Adaptability and flexibility
  • Commercial painting expertise
  • Housekeeping
  • Team leadership
  • Respectful and compassionate

Timeline

Manager

Chilln Parrot LLC
05.2024 - 09.2025

Caregiver

Family
02.2023 - 03.2024

Freelance Professional Painter

Self Employed
09.2021 - 02.2023

Operator

Thomson Plastics Inc.
05.2021 - 09.2021

Housekeeper

Comstock Inn and Conference Center
04.2020 - 03.2021

Crew Member/Assistant Manager

Little Caesars Pizza
07.2019 - 06.2020

High School Diploma -

Durand High School
Hailey Millspaugh