Hailey Moses
Administrative Coordinator
Mount Pleasant,TN
Summary
Dynamic administrative professional and leader with 3+ years of experience playing key role in attaining daily objectives and long-term goals across diverse platforms. Excel in timely and accurate processing of accounts payable and receivable and applying advanced critical thinking. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements. Skilled coordinator and liaison with superior communication, computer, support and organizational skills.
Overview
8
8
years of professional experience
36
36
years of post-secondary education
Work History
Administrative Coordinator
Electric Eye Parlor
9 2021 - Current
- Maintained databases and contact lists to keep important contact information accurate and up to date.
- Collaborated in timely processing of billing and accounts receivables.
- Prepared detailed documents and reports in adherence administrative processes.
- Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
- Contributed to a positive work environment by proactively addressing employee concerns and fostering open channels of communication among colleagues.
ARO
Ryder SCS
11.2019 - 09.2021
- Absent Replacement Operator for Ryder
- Mobile equipment certified
- Performs jobs as required
- Always the individual asked to assist co-workers when they struggle to increase their production level so that the production line is not impacted
- Operate LCM, interpret data, read manifests, and sequence all commodities of material.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Warehouse Employee
Ryder SCS
07.2018 - 11.2019
- Operate LCM, interpret data, read manifests, and sequence all commodities of material
- Always the individual asked to assist co-workers when they struggle to increase their production level so that the production line is not impacted.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Gained promotion through meticulous work processes, attention to detail, and dedication
Assistant Manager
Shell
07.2016 - 07.2018
- Greeted incoming customers as the “face of the business”
- Offered exceptional customer service to differentiate and promote the company brand
- Counted and balanced cashier drawers daily
- Trained new associates in all store related functions upon arrival.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects and tasks.
Education
Bachelor of Science - Business Administration W/conc. in HR Management
Southern New Hampshire University
05.2001 - 05.2024
High School Diploma -
Hickman County High School
05.2001 - 05.2014
Skills
Office Administration
Microsoft Office
Documentation and Recordkeeping
Team Collaboration
Time Management
Employee Development
Attention to Detail
Telephone Etiquette
Administrative Management
Effective Communication
Decision-Making
Languages
Spanish
Limited Working
Timeline
ARO
Ryder SCS
11.2019 - 09.2021
Warehouse Employee
Ryder SCS
07.2018 - 11.2019
Assistant Manager
Shell
07.2016 - 07.2018
Bachelor of Science - Business Administration W/conc. in HR Management
Southern New Hampshire University
05.2001 - 05.2024
High School Diploma -
Hickman County High School
05.2001 - 05.2014
Administrative Coordinator
Electric Eye Parlor
9 2021 - Current
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