Hailey Mossbruger
North Olmsted,OH
Summary
I’m newly graduated and looking for something new. I am an 18 year old college student, I workout and hangout with friends during my free time. I do well in school and would consider myself hardworking, I pay attention to small things and I enjoy cleaning. I like to meet new people, I can be really friendly.
Overview
5
5
years of professional experience
2028
2028
years of post-secondary education
Work History
Cashier/Host/Carry-Out
Bob Evans Restaurant
North Olmsted, OH
07.2024 - Current
- Processed customer transactions quickly and accurately at a busy family restaurant.
- Maintained cleanliness and organization at the cash register area throughout shifts.
- Assisted customers with menu inquiries and provided recommendations based on preferences.
- Handled cash, credit, and gift card transactions following company policies.
- Collaborated with team members to ensure efficient service during peak hours.
- Managed customer complaints professionally, ensuring satisfaction and repeat visits.
- Trained new cashiers on operating procedures and customer service standards.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Food Preparation Worker
Corso's
North Olmsted, OH
01.2021 - Current
- Prepared ingredients for daily food production and menu items.
- Operated kitchen equipment, including mixers, slicers, and ovens.
- Maintained cleanliness and organization of workstations and kitchen areas.
- Answer the phone, take orders
- Listen to the customers, always polite
Retail Sales Associate
Aeropostale
North Olmsted, OH
09.2023 - 07.2024
- Assisted customers with product selections and provided exceptional service.
- Maintained store appearance by organizing merchandise and displays effectively.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve sales goals and enhance customer experience.
- Handled customer inquiries and resolved issues promptly and courteously.
- Trained new associates on store policies and customer service best practices.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Greeted customers upon entering the store and provided assistance.
- Handled customer complaints in a professional manner.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Completed transactions in an efficient manner while providing excellent customer service.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Demonstrated knowledge of store products and services.
- Offered suggestions for additional items that may be of interest to customers.
Education
Associate of Applied Science - Nursing
Cuyahoga Community College
Westlake, OH 08.2023 - 11.2025
North Olmsted High School
North Olmsted, OHSkills
- Patient care
- Medical documentation
- Team collaboration
- Customer service
- Cash handling
- Food preparation
- Inventory restocking
- Work ethic and integrity
- Gift card handling
- Receipt handling
- Patience and empathy
- Attention to detail
Timeline
Cashier/Host/Carry-Out
Bob Evans Restaurant
07.2024 - Current
Retail Sales Associate
Aeropostale
09.2023 - 07.2024
Associate of Applied Science - Nursing
Cuyahoga Community College
08.2023 - 11.2025
Food Preparation Worker
Corso's
01.2021 - Current
North Olmsted High School