Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Hailey Muzila

Surprise,AZ

Summary

Dynamic and dedicated professional with a strong background in customer service at QuikTrip and Albertsons-Starbucks. Proven ability to foster teamwork and collaboration while excelling in problem-solving and time management. Skilled in cash handling and maintaining safety standards, consistently creating a welcoming atmosphere for customers.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Part-time Clerk

QuikTrip
10.2024 - Current
  • Contributes to a positive work environment by maintaining a good attitude and stellar customer service.
  • Assists with mentoring new Time Clerks, sharing best practices for efficient completion of work duties.
  • Exhibits strong working relationships with colleagues across various departments, using effective communication to help everything run as smoothly as possible.
  • Completes many physical activities including, but not limited to, outside tasks, inside tasks, and deep cleaning.
  • Safely follows procedures regarding food preparation as well as money handling (including transactions with cash, card, and money orders).

Barista

Albertsons- Starbucks
05.2023 - 10.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Successfully handled transactions with both cash and card.
  • Followed safety guidelines regarding food and drink preparation and handling.

Education

High School Diploma -

Primavera Online High School
Chandler

No Degree - Forensic Psychology

Arizona State University
Glendale, AZ
05-2028

Certified Protection Officer - Law And Public Safety

West-MEC Northwest
Surprize, AZ
05-2024

Skills

  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Math skills

Certification

  • CPR/AED
  • Certified Protection Officer
  • Stop the Bleed
  • FEMA
  • Psychological First Aid

Timeline

Part-time Clerk

QuikTrip
10.2024 - Current

Barista

Albertsons- Starbucks
05.2023 - 10.2024

High School Diploma -

Primavera Online High School

No Degree - Forensic Psychology

Arizona State University

Certified Protection Officer - Law And Public Safety

West-MEC Northwest

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Hailey Muzila