Hailey Noland
Winter Garden,FL
Summary
Motivated and versatile professional with a Bachelor’s degree in Advertising and Persuasive Messaging. Experienced in customer service, social media, community engagement, and performance. Passionate about creativity, communication, and providing exceptional experiences across diverse industries.
Overview
7
7
years of professional experience
Work History
Performer
Universal Studios Orlando Halloween Horror Nights
08.2024 - 11.2024
- Entertained large crowds in a high-energy environment, enhancing the guest experience
- Managed guest flow, ensured safety in crowded spaces, and performed in physically demanding conditions
- Engaged in improvisational interactions with guests, requiring adaptability and creativity
Customer Service Liaison & Sales Representative
Eat The Frog Fitness
11.2022 - 04.2023
- Handled customer communications, coordinated schedules, and facilitated efficient appointment management
- Designed promotional materials and managed social media accounts to boost engagement and sales
- Consistently met sales targets and built strong client relationships
Performer
Universal Studios Orlando Halloween Horror Nights
08.2022 - 10.2022
- Entertained large crowds in a high-energy environment, enhancing the guest experience
- Managed guest flow, ensured safety in crowded spaces, and performed in physically demanding conditions
- Engaged in improvisational interactions with guests, requiring adaptability and creativity
Childcare Assistant
Katie’s Kids Childcare Center
05.2021 - 09.2021
- Cared for infants aged 8 weeks to 1 year, focusing on safety and developmental needs
- Maintained strict cleanliness standards in compliance with childcare regulations
- Supported team efforts to create a nurturing and organized environment
Guest Operations Associate
Walt Disney World’s ESPN Wide World of Sports
03.2018 - 02.2020
- Delivered outstanding guest service by addressing inquiries, managing park entry, and operating PTVs
- Ensured guest satisfaction through efficient parking and entry operations
- Collaborated with a team to uphold Disney’s high standards for customer care and organization
Front-of-House Associate
Pei Wei
07.2018 - 01.2019
- Provided excellent customer service by managing orders, serving food, and maintaining a clean dining area
- Worked collaboratively with team members to ensure guest satisfaction
Education
Bachelor of Science - Advertising and Persuasive Messaging
University of Florida
Gainesville, FL08.2024
High School Diploma -
Windermere High School
Windermere, FL01.2019
Skills
- Customer Service Excellence
- Social Media Management
- Team Collaboration
- Communication & Interpersonal Skills
- Organizational Skills
- Creative Problem Solving
Accomplishments
- Recipient of the Florida Bright Futures Scholarship (2019–2024).
- Member of the Family, Careers, and Community Leaders of America Club (Leadership Role).
- Captain of Competitive Cheerleading Team (7 Years).
References
Available upon request
Languages
German
Limited Working
Timeline
Performer
Universal Studios Orlando Halloween Horror Nights
08.2024 - 11.2024
Customer Service Liaison & Sales Representative
Eat The Frog Fitness
11.2022 - 04.2023
Performer
Universal Studios Orlando Halloween Horror Nights
08.2022 - 10.2022
Childcare Assistant
Katie’s Kids Childcare Center
05.2021 - 09.2021
Front-of-House Associate
Pei Wei
07.2018 - 01.2019
Guest Operations Associate
Walt Disney World’s ESPN Wide World of Sports
03.2018 - 02.2020
High School Diploma -
Windermere High School
Bachelor of Science - Advertising and Persuasive Messaging
University of Florida
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