Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Hailey O'leary

Spokane

Summary

Accomplished individual with a history of producing exceptional work outcomes. Strong communicator and team player, dedicated to achieving business objectives. Passionate about professional development and quick to learn new competencies. Exhibits a robust work ethic and adaptability, thriving in both collaborative and independent settings.

Overview

5
5
years of professional experience

Work History

Closing Manager

Safeway
Spokane
10.2022 - Current
  • Trained staff on register operations and customer service standards to enhance performance.
  • Communicated with team members to facilitate smooth closing shifts.
  • Monitored safety and sanitation compliance during closing tasks.
  • Scheduled staff to optimize coverage during peak hours.
  • Resolved customer complaints regarding closing processes promptly.
  • Guided team to consistently meet production goals weekly and monthly.
  • Provided leadership and mentoring to new employees on various company programs.
  • Delegated tasks to staff while establishing priorities and objectives.
  • Resolved customer complaints and provided excellent service promptly.
  • Provided excellent customer service by greeting customers, responding to inquiries, and resolving complaints in a professional manner.
  • Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.

House Cleaner

N/a
Spokane Valley
12.2020 - 11.2022
  • Organized cleaning supplies and equipment for efficient workflow.
  • Inspected rooms for cleanliness and addressed any missed areas.
  • Cleaned homes following specific and detailed protocols and requests.
  • Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
  • Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.

Live-Out Nanny

N/a
Spokane Valley
04.2021 - 09.2022
  • Provided attentive care and supervision for children in a safe environment.
  • Planned and organized engaging educational activities tailored to children's interests.
  • Implemented positive discipline techniques to promote good behavior and respect.
  • Maintained a clean and organized play area to ensure child safety during activities.
  • Performed light housekeeping duties related to childcare, such as washing dishes used by the kids or tidying up after them.
  • Read stories to help foster language skills and imagination development.

Education

High School Diploma -

West Valley High School
Spokane
06-2020

Skills

  • Staff training
  • Customer service
  • Safety compliance
  • Shift scheduling
  • Complaint resolution
  • Team leadership
  • Conflict resolution
  • Efficient organization

References

References available upon request.

Timeline

Closing Manager

Safeway
10.2022 - Current

Live-Out Nanny

N/a
04.2021 - 09.2022

House Cleaner

N/a
12.2020 - 11.2022

High School Diploma -

West Valley High School

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