Hailey Ort
Summary
Results-oriented Accounting Team Lead with 3+ years of experience seeking to leverage a strong track record in accuracy, efficiency, and team development. Proven ability to build high-performing teams through clear communication, goal setting, and performance management.
Overview
5
5
years of professional experience
Work History
Senior Accounting Analyst
Goldfein Claims LLC
Remote
08.2021 - Current
- Ensured proper coding of funds for accurate account reconciliations
- Oversee all aspects of the accounting function, including accounts payable, accounts receivable, payroll, and general ledger.
- Implement and maintain strong internal controls to ensure financial data integrity.
- Manage a team of accounting staff, providing guidance, training, and performance feedback.
- Reconcile bank statements and accounts payable/receivable on a regular basis.
- Analyze financial statements and reports to identify trends and prepare management reports.
- Close the books monthly and annually, ensuring all financial records are accurate and complete.
- Manage cash flow and ensure the timely payment of invoices and payroll.
- Stay up-to-date on relevant accounting standards and regulations (GAAP).
- Prepare and manage the company budget.
- Identify and implement process improvements to enhance accounting efficiency and accuracy.
- Collaborate with other departments, such as claims and operations, to ensure seamless financial integration.
- Assist with the development and implementation of new accounting software or systems.
Account Processor
Warranty Processing Inc.
01.2020 - 05.2021
- Monitored email communication, prioritizing and highlighting urgent matters requiring attention
- Performed quality control on claims, ensuring accuracy and adherence to coding requirements
- Examined documents for accuracy, legality, and compliance with regulations
- Researched billing errors and discrepancies to initiate corrective action
- Managed multiple projects simultaneously while meeting tight deadlines consistently.
- Process warranty claims according to manufacturer guidelines, ensuring all required documentation is complete and accurate.
- Communicate effectively with customers and dealers to gather necessary information and answer questions regarding claims.
- Analyze warranty claims to determine eligibility and coverage.
- Calculate claim amounts and ensure proper coding for accurate reimbursement.
- Input claim data into our internal systems and maintain accurate records.
- Track claim status and follow up with manufacturers as needed to ensure timely resolution.
- Identify and resolve discrepancies in claim data.
- Prepare reports on claim activity and trends.
- Assist with other administrative tasks as assigned.
Receptionist
Rockford Career College
08.2019 - 12.2019
- Answer multi-line phones, efficiently directing calls to appropriate personnel and taking accurate messages.
- Manage the front desk efficiently, handling visitor check-in, issuing visitor badges, and maintaining a clean and professional reception area.
- Schedule appointments for admissions representatives and instructors.
- Process student mail and deliveries.
- Maintain accurate records of visitors, phone calls, and other front desk activities.
- Assist with administrative tasks as needed, including data entry, filing, and photocopying.
- Promote upcoming events and programs to visitors and inquiries.
- Provide basic information about RCC's programs, admissions process, and financial aid options.
- Uphold college policies and procedures, ensuring a safe and secure environment.
Education
BA - Communications
Grand Canyon
University
Skills
- Proficient in MS 365 (Excel, Word, PowerPoint, Teams, Outlook)
- Proficient in Adobe Acrobat
- Strong analytical and problem-solving skills
- GAAP knowledge
- Strong organizational and time management skills
- Excellent communication and interpersonal skills
- Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment
- Maintains confidentiality of sensitive information
- Process Improvement
- Root Cause Analysis
- Strong project management skills
- Account Closing Process
Timeline
Senior Accounting Analyst
Goldfein Claims LLC
08.2021 - Current
Account Processor
Warranty Processing Inc.
01.2020 - 05.2021
Receptionist
Rockford Career College
08.2019 - 12.2019
BA - Communications
Grand Canyon
University
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