Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hailey Pereira

Houston

Summary

Professional with extensive experience in global coordination and cross-border project management. Known for enhancing operational efficiency and ensuring compliance with international regulations. Highly collaborative, adaptable to dynamic environments, and skilled in multilingual communication and strategic planning.


Overview

6
6
years of professional experience

Work History

International Coordinator

Farouk Systems Inc
08.2024 - Current
  • Coordinated international logistics and travel arrangements for cross-border initiatives.
  • Developed and maintained relationships with global partners to enhance collaboration.
  • Managed documentation and compliance processes for international projects.
  • Assisted in planning and executing cultural exchange programs across multiple regions.
  • Developed comprehensive project plans to ensure timely completion of international initiatives.
  • Maintained comprehensive records of all international contacts, activities, and communications in a centralized database system for easy retrieval when needed.
  • Served as a primary point of contact for external stakeholders related to global operations, addressing inquiries and resolving issues efficiently.
  • Created detailed reports analyzing the performance of past initiatives which informed future planning.

Assistant Director

Light Of Houston Bilingual Academy
03.2023 - 06.2024
  • Worked closely with management to provide effective assistance for daily business operations.
  • Trained and mentored new employees on industry practices and business operations.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Created and updated records and files to maintain document compliance.
  • Oversaw purchasing and organization of Food and supply inventory.
  • Led team of 10 teachers in special projects and daily operations.
  • Partnered with educators to instruct and mentor students with developmental and physical disabilities.
  • Prioritized tasks and allocated resources appropriately to keep teams focused, productive and efficient.
  • Managed daily operations, ensuring compliance with educational standards and regulations.

Waitress

Pappasito Cantina
08.2019 - 03.2023
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Inspected dishes and utensils for cleanliness.
  • Checked guests' identification before serving alcoholic beverages.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

Education

High School Diploma -

North Shore Senior High School
Houston, TX
08.2021

No Degree - Supply Chain Management

San Jacinto College
Pasadena, TX
05-2028

Skills

  • Managing Operations and Efficiency
  • Enrollment Requirements
  • Regulatory Compliance
  • Team Meetings
  • Employee Relationships
  • Positive Learning Environment
  • Employee Performance Management System
  • Disciplinary Enforcement
  • Customer Service Process Improvement
  • Research and analysis
  • Crisis management
  • Multilingual communication
  • Problem-solving
  • Time management
  • Attention to detail

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

International Coordinator

Farouk Systems Inc
08.2024 - Current

Assistant Director

Light Of Houston Bilingual Academy
03.2023 - 06.2024

Waitress

Pappasito Cantina
08.2019 - 03.2023

High School Diploma -

North Shore Senior High School

No Degree - Supply Chain Management

San Jacinto College

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