Hailey Petricola
Dayville
Summary
Dynamic Accounting Manager with a proven track record at the Town of Holland, excelling in financial reporting and account reconciliation. Expert in collections management and vendor relations, I developed efficient processes that enhanced cash flow and reduced discrepancies, showcasing strong analytical skills and a commitment to excellence in financial operations.
Overview
21
21
years of professional experience
Work History
Office Manager
Main Street Tire & Auto Center
Southbridge, MA
10.2018 - 12.2024
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Was solely responsible for accounts receivable/payable.
- Handled all sales transactions from beginning to end. Invoice to payment.
- Created invoices and bills for all customers.
- Answered questions about store policies and addressed customer concerns.
- Accomplished multiple tasks within established timeframes.
- Entered invoices from suppliers ensuring they be paid on time.
- Successfully ran an office with live customers, phone customers, and receiving product at the same time.
Accounting Manager
Town Of Holland
Holland
08.2008 - 08.2012
- Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Prepared monthly statements for customers and sent out reminder notices when necessary.
- Reconciled daily cash receipts with bank deposits.
- Developed processes and procedures that improved the efficiency of the accounts receivable department operations.
- Analyzed customer account information to identify discrepancies or trends in payment history.
- Updated vendor files with new contact information or changes in payment terms upon request.
- Reconciled bank statements on a regular basis to ensure accuracy of financial records.
- Responsible for entering customer payments into the accounting software system.
- Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
- Conducted research on customer accounts as needed to answer inquiries or resolve issues related to payments received or owed.
- Balanced Millions of dollars to the penny when Tax collections where quarterly due.
Accounts Payable/Accounts Receivable Manager
I.F. Engineering
Thompson
04.2004 - 08.2006
- Processed employee expense reports according to company policy.
- Communicated regularly with vendors via phone, email, or mail regarding invoice inquiries or payment requests.
- Reconciled vendor accounts on a monthly basis.
- Investigated customer queries regarding payment status or account balances.
- Maintained accurate records of all accounts receivable transactions.
- Assisted in month-end closing process, including account reconciliations, journal entries, and accruals.
- Monitored delinquent accounts and initiated collection efforts as needed.
- Prepared monthly aging reports for review by management.
- Negotiated payment plans with past due customers while ensuring full compliance with company policies.
- Processed refunds for returned merchandise in a timely manner.
- Followed up with customers via phone, email, or mail regarding outstanding invoices.
Education
Associate of Science - Financial, Science, General
Quinebaug Valley College
CT06-2009
Some College (No Degree) - Nursing
American International College
Springfield, MASkills
- Financial reporting
- Account reconciliation
- Invoice processing
- Collections management
- Cash flow management
- Vendor relations
Languages
Spanish
Limited
French
Limited
Timeline
Office Manager
Main Street Tire & Auto Center
10.2018 - 12.2024
Accounting Manager
Town Of Holland
08.2008 - 08.2012
Accounts Payable/Accounts Receivable Manager
I.F. Engineering
04.2004 - 08.2006
Associate of Science - Financial, Science, General
Quinebaug Valley College
Some College (No Degree) - Nursing
American International College
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