Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Hailey Piceno

Ventura,CA

Summary

Dedicated professional with experience at McDonald's, excelling in customer service and teamwork. Proven reliability and strong task prioritization skills, ensuring efficient operations. Expertise in sanitization techniques and chemical handling, contributing to a safe and clean environment. Recognized for fostering positive interactions and training new team members effectively.

Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

Overview

6
6
years of professional experience

Work History

Cleaner Helper

Independant Contract
01.2025 - 09.2025
  • Cleaned and maintained assigned areas, ensuring cleanliness and safety standards were met.
  • Assisted in organizing cleaning supplies and equipment for efficient workflow.
  • Followed established procedures for hazardous material handling and disposal.
  • Reported maintenance issues to supervisors to ensure timely resolutions.
  • Adapted quickly to changing priorities and different cleaning environments.
  • Upheld company policies regarding safety protocols, leading to zero workplace accidents during my tenure as cleaner helper.

Crew Member

McDonald's
08.2023 - 11.2024
  • Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
  • Operated kitchen equipment efficiently, maintaining safety standards and food quality.
  • Assisted in training new crew members on operational procedures and customer interaction techniques.
  • Managed cash register transactions accurately, ensuring balanced till at shift end.
  • Coordinated inventory management to minimize waste and ensure product availability during peak hours.
  • Collaborated with team members to optimize workflow during busy periods, enhancing overall efficiency.
  • Adapted quickly to changing tasks based on customer demand and store needs, demonstrating flexibility in operations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.

Nursery Volunteer

the River Community Church
02.2020 - 06.2022
  • Supervised children's activities, ensuring safety and engagement in a nurturing environment.
  • Developed lesson plans to enhance early childhood learning experiences and promote social skills.
  • Collaborated with team members to create age-appropriate educational materials and resources.
  • Led group activities, fostering teamwork and communication among children of diverse backgrounds.
  • Trained new volunteers on best practices for child care and program implementation, ensuring consistency in service delivery.

Education

Associate of Arts - Culinary

Oxnard College
Oxnard, CA
09-2027

High School Diploma -

Pacific High School
Ventura, CA
06-2025

Skills

  • Reliability and punctuality
  • Work prioritization
  • Task delegation
  • Chemical handling
  • Professionalism and ethics
  • Energy conservation
  • Maintenance
  • Sanitization techniques
  • Cleaning and sanitizing
  • Housekeeping
  • Waste management
  • Sanitation practices

Interests

  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Music
  • Photography
  • Creative Writing

Timeline

Cleaner Helper

Independant Contract
01.2025 - 09.2025

Crew Member

McDonald's
08.2023 - 11.2024

Nursery Volunteer

the River Community Church
02.2020 - 06.2022

Associate of Arts - Culinary

Oxnard College

High School Diploma -

Pacific High School
Hailey Piceno