Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey Raley

Chaptico,MD

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Manager

Cold Stone
California, MD
06.2020 - Current
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Trained employees on additional job positions to maintain coverage of roles.

Dental Assisting 1

Dr. James A. Forrest Career & Technology Center
Leonardtown, MD
09.2018 - 05.2020

Dental Assisting 2

Dr. James A. Forrest Career & Technology Center
Leonardtown, MD
09.2018 - 05.2020

Certification of completion

Dr. James A. Forrest Career & Technology Center
Leonardtown, MD
09.2018 - 05.2020

Shadowing/Clinicals

George Chester L DDS
Leonardtown, MD
10.2019 - 03.2020

Education

Diploma -

Chopticon High School
05.2020

Skills

  • Disinfection and sterilization
  • Mounting x-rays
  • Patient communication
  • Flexible scheduling
  • CPR
  • Teamwork
  • Organization
  • Operations Management
  • Workforce Management
  • Financial Management
  • Policy Implementation
  • Staff Development
  • Time Management
  • Product Management
  • Staff Training and Development

Timeline

Manager

Cold Stone
06.2020 - Current

Shadowing/Clinicals

George Chester L DDS
10.2019 - 03.2020

Dental Assisting 1

Dr. James A. Forrest Career & Technology Center
09.2018 - 05.2020

Dental Assisting 2

Dr. James A. Forrest Career & Technology Center
09.2018 - 05.2020

Certification of completion

Dr. James A. Forrest Career & Technology Center
09.2018 - 05.2020

Diploma -

Chopticon High School
Hailey Raley