Hailey Rasmussen
Tempe,AZ
Summary
Well-qualified Human Resources Associate with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
8
8
years of professional experience
Work History
Human Resources Associate
Nox Group
2023.11 - 2024.07
- Help supported and administered various engagement activities; anniversaries, welcome baby baskets, volunteer time off, first 90 day onboarding tasks, etc.
- Assisted with, and in some scenarios own various HR reporting
- Provided administrative, clerical and organizational support as needed to the HR team including but no limited to VOE's, unemployment reporting, and electrical verification requests across multiple states.
- Performed customer service functions by answering employee requests and questions via phone, email and HR ticketing system.
- Handled all triaging of HR ticketing system to appropriate parties, ensuring timely responses and accurate follow up and follow through.
- Provided HR policy guidelines and interpretations.
- Processed separations.
- Assisted our Wellness coach in teaching Mental Health First Aid classes.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Human Resources Assistant
Canyon State Electric
2022.05 - 2023.09
- Conduct onboarding process for new employees, including I9 verification, background checks, and drug tests
- Assist with interview coordination and phone screening
- Proficient in Arcoro, an HR management software
- Support open enrollment procedures
- Manage uniform inventory
- Communicate benefits information to eligible employees
- Lead compliance training for office and field staff
- Create standard operating procedures (SOPs)
- Provide assistance with OSHA reporting
- Input job codes into Exaktime
- Coordinate performance reviews and assignments for managers.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Conducted exit interviews with terminated employees.
Human Resources Assistant, Financing & Inventory
DeWaard & Bode
2020.11 - 2022.04
- Schedule and conduct interviews for potential employees
- Facilitate onboarding procedures, including health benefits, background checks, and drug checks
- Proficient in ADP Workforce, an HR management software
- Manage office supply inventory
- Coordinate business card orders for all employees
- Maintain monthly customer manufacturers reports
- Verify and process purchase orders for appliances
- Input financing data into Time Savers Database
- Promoted from Receptionist position.
Receptionist
DeWaard & Bode
2019.11 - 2020.11
- Answered and transferred 250+ phone calls daily
- Prepared monthly sales reports using Excel
- Ensured proof of payment for deliveries
- Greeted customers in the lobby.
Office Administration/HR Assistant
Tellefsen Trucking
2019.06 - 2019.11
- Prepared truck permits renewals
- Managed accounts payable and receivable
- Assisted with new employee health benefits
- Supported payroll processing
- Prepared daily trucking manifests for Canada
- Experienced in QuickBooks, Excel, and Word
- Handled daily office filing and maintained trucking logs.
Universal Banker
Peoples Bank
2018.01 - 2019.06
- Opened checking and savings accounts
- Managed daily cash handling and balancing
- Oversaw vault and ATM balancing
- Addressed customer inquiries
- Processed various teller transactions
- Verified and received cash.
Product Consultant
Sephora
2016.04 - 2018.01
- Promoted JCPenney credit card and provided customer benefits information
- Ensured excellent customer service
- Handled cashier duties, including returns, exchanges, and opening/closing procedures
- Updated inventory and participated in inventory control
- Certified in custom makeovers
- Assisted in training new employees.
- Demonstrated products to help customers try out offerings before making purchases.
Education
High School Diploma -
Squalicum High School
Bellingham, WA06.2013
Skills
- Excellent communication skills with a focus on customer service.
- Familiarity with Point-of-Sale terminals and multi-line phone systems.
- Works well under pressure.
- Flexible.
References
Available upon request
Timeline
Human Resources Associate
Nox Group
2023.11 - 2024.07
Human Resources Assistant
Canyon State Electric
2022.05 - 2023.09
Human Resources Assistant, Financing & Inventory
DeWaard & Bode
2020.11 - 2022.04
Receptionist
DeWaard & Bode
2019.11 - 2020.11
Office Administration/HR Assistant
Tellefsen Trucking
2019.06 - 2019.11
Universal Banker
Peoples Bank
2018.01 - 2019.06
Product Consultant
Sephora
2016.04 - 2018.01
High School Diploma -
Squalicum High School
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