Summary
Work History
Education
Skills
Languages
Timeline
Generic

Hailey Razo

Stanton,CA

Summary

Driven Nail Technician with a proven track record at Nails by Azul, enhancing client satisfaction through exceptional customer service and advanced nail art techniques. Expert in acrylic application and design, significantly expanded client base through effective service promotion and social media engagement. Demonstrated excellence in team collaboration and inventory management, ensuring seamless salon operations.

Work History

Nail Technician

Nails by Azul
05.2024 - Current
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
  • Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
  • Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
  • Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.
  • Prepared nail beds and cuticles, shaped nails and applied polish.
  • Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
  • Streamlined appointment scheduling process, reducing wait times for walk-in clients while maintaining punctuality for scheduled appointments.
  • Demonstrated expertise in various nail art designs, attracting new customers seeking unique styles for special events or everyday wear.

Education

Diploma -

Westminster High School
Westminster, CA

Skills

  • Customer Service
  • Nail Extensions
  • Time Management
  • Nail art techniques
  • Appointment management
  • Team Collaboration
  • Nail Preparation
  • Acrylic Application
  • Nail Polish Application
  • French Manicure
  • Service Promotion
  • Dip Powder Technique
  • Inventory controls
  • Financial Administration
  • Proficient in Software
  • Organizational Skills
  • Decision-Making
  • Client satisfaction
  • Attention to Detail
  • Active Listening
  • Cash Handling
  • Front Desk Management
  • Tool Sanitization
  • Appointment Scheduling
  • Guest Check-in

Languages

Spanish
Full Professional

Timeline

Nail Technician

Nails by Azul
05.2024 - Current

Diploma -

Westminster High School
Hailey Razo