Hailey Reed
Chandler,AZ
Summary
Motivated professional with a background in manufacturing and hospitality. Skilled in machine operation and quality assurance, consistently delivering high standards in production and customer service.
Overview
4
4
years of professional experience
Work History
Manufacturing Production Associate
Krosswood Doors
Tucson, AZ
12.2025 - 02.2026
- Operated machinery to produce high-quality door components efficiently.
- Inspected finished products for quality assurance, ensuring compliance with specifications.
- Collaborated with team members to streamline production processes and reduce waste.
- Helped maintain clean workspaces that complied with 5S standards for optimal organization, efficiency, and productivity within the facility.
- Documented production information via daily system logs and discussed issues with management.
Restaurant Team Member
Papa John's Pizza
Durham, NC
03.2022 - 11.2025
- Prepared high-quality pizzas and menu items according to company standards.
- Ensured efficient order processing and timely delivery to enhance customer satisfaction.
- Maintained cleanliness and organization of workstations and dining areas for optimal safety.
- Assisted in training new team members on operational procedures and best practices.
- Resolved customer complaints promptly, ensuring positive dining experiences and retention.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Used proper techniques to prepare food and ingredients.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Team Member
Cookout Restaurant
Clayton, NC
09.2021 - 10.2022
- Operated kitchen equipment to prepare food in compliance with health and safety standards.
- Assisted customers by taking orders and ensuring accurate, timely service.
- Maintained cleanliness of dining area and kitchen to enhance customer experience.
- Collaborated with team members to streamline food preparation processes.
- Managed inventory levels by restocking supplies as needed during shifts.
- Monitored food quality and presentation to meet restaurant standards consistently.
- Resolved customer inquiries and complaints effectively to promote satisfaction and loyalty.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
High School Diploma -
Northern High School
Durham06-2024
Skills
- Packaging and labeling
- Assembly line proficiency
- Production scheduling
- Computer-aided manufacturing
- Machine operation
- Fabrication
- Hand tools proficiency
- Measurement tools
- Teamwork and communication
- Strong work ethic
- Attention to detail
- Computer skills
- Punctual and reliable
- Production line work
Timeline
Manufacturing Production Associate
Krosswood Doors
12.2025 - 02.2026
Restaurant Team Member
Papa John's Pizza
03.2022 - 11.2025
Team Member
Cookout Restaurant
09.2021 - 10.2022
High School Diploma -
Northern High School