Hailey Reha
Ventura,CA
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
4
4
years of professional experience
Work History
Barista
Its Boba Time
Simi Valley, CA
07.2023 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Adhered to health department regulations concerning sanitation standards.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Maintained calm demeanor during high-volume periods and special events.
Barista
Starbucks
Big Bear, CA
09.2022 - 01.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Retail Sales Associate
Shirt Shanty
Big Bear, CA
10.2021 - 08.2022
- Provided product information and answered customer questions.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Tracked inventory levels throughout the day and restocked items as needed.
- Completed transactions in an efficient manner while providing excellent customer service.
- Initiated friendly conversation with customers to determine level of assistance required.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Ice Cream Server
Ben And Jerrys
Big Bear, CA
02.2021 - 06.2021
- Greeted customers and provided menu information.
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
- Operated cash register to collect payments from customers.
Education
High School Diploma -
Moorpark Highschool
Moorpark06-2021
Skills
- Leadership
- Strategy
- Motivation
- Critical Thinking
- Time Management
- Customer Service Skills
- Team Work
Timeline
Barista
Its Boba Time
07.2023 - Current
Barista
Starbucks
09.2022 - 01.2023
Retail Sales Associate
Shirt Shanty
10.2021 - 08.2022
Ice Cream Server
Ben And Jerrys
02.2021 - 06.2021
High School Diploma -
Moorpark Highschool
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