Hailey Riccardo

• Scheduled appointments for clients, customers, and other visitors.
• Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
• Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.

• Greet and check in patients, ensuring a welcoming and professional front-desk experience.

• Schedule and confirm appointments, optimizing provider calendars for efficiency.

• Process payments, copays, and billing transactions using dental office software.

• Coordinate with dental assistants, hygienists, and dentists to maintain smooth patient flow.

• Provided guidance on digital marketing initiatives such as search engine optimization, display ads, social media marketing.
• Developed and implemented a social media marketing strategy to increase brand awareness.
• Managed social media platforms with over 50K followers while generating content using Adobe Cloud Software.