Hailey Salter
Marquette,MI
Summary
Ambitious, dedicated student with a variety of experiences including experience with administering medication, providing care and support, and ability to deescalate and redirect individuals in crisis. Offering adaptability in any workplace setting while willing to learn and approach situations from an unbiased perspective to assist in any way possible.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Residential Technician
Great Lakes Recovery Center
Negaunee, MI
02.2023 - Current
- Managing daily schedule
- implementing activities
- participating in group therapy groups
- assisting youth with treatment goals
- dispensing medications
- meal preparations
- counseling clients through crisis
- currently on a CADC development plan (ability to run therapy groups)
- ability to document SUD concerns as well as PAWS (post-acute withdrawal symptoms) through AWARDS system
- Transporting clients to and from the facility involving treatment related activities as well as health care visits
Volunteer
Big Brothers Big Sisters Program
Marquette, MI
11.2022 - Current
- providing guidance and support for adolescents
- being a mentor for adolescents that are in need of extra support
- building positive relationships through trust and friendship
Volunteer
Superior Connections Emergency Shelter
Marquette, MI
11.2022 - 03.2023
- providing shelter, food, water, and resources to individuals that are homeless
- deescalating and redirected individuals
- providing support, advice, and guidance to individuals in crisis
Volunteer
Healing Work Counseling
Temperance, MI
11.2021 - 08.2022
- working with groups of adolescents to offer positive guidance and support in a therapeutic setting
- offering various group activities to address self-love, bullying experiences, and self-awareness
- helping adolescents under their emotions and express them appropriately
Dairy Farm Hand
Calder Dairy Farm
Carleton, MI
04.2019 - 08.2022
- Provided aid during breeding sessions to maximize effectiveness.
- Ensured proper disposal of animal waste products in compliance with environmental regulations.
- Performed daily tasks such as feeding, watering, and cleaning the dairy barns and stalls.
- Examined animals to detect illness, injury or disease.
- Cleaned and maintained milking parlor areas daily.
- Herded livestock to pastures for grazing or to scales, trucks or other enclosures.
- Moved equipment, poultry or livestock manually or using trucks or carts.
- Fed and watered livestock and monitored food and water supplies.
- Responded quickly to emergency situations involving injured or distressed animals.
- Mixed feed, additives and medicines in prescribed portions.
- Provided medical care to sick or injured animals under the direction of a veterinarian.
- Assisted with feeding, tagging, and treating calves.
- Assisted with milking cows, including checking and maintaining milking equipment.
- Administered vaccines to cattle according to veterinary instructions.
- Segregated animals according to weight, age, and physical condition.
- Worked cooperatively with other staff members to ensure efficient operation of the dairy farm.
- Washed and cleaned cattle udders, milk parlors and tanks.
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
Cashier Supervisor
Calder Dairy Farm
Carleton, MI
04.2019 - 08.2022
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Determined complete order accuracy by examining merchandise to verify price and quantity.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Directed and supervised staff performance.
- Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.
- Processed exchanges and returns by inputting in company database.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Completed day-to-day duties accurately and efficiently.
Education
Bachelor of Science - Social Work
Northern Michigan University
Marquette, MI05-2025
Associate of Science -
Monroe County Community College
Monroe, MI05-2022
High School Diploma -
Monroe County Middle College
Monroe, MI05-2022
Skills
- Solution-Focused Counseling
- Ability to deescalate and redirect
- Medication Administration
- Records Maintenance
- Patient Monitoring
Certification
- The AEGIS System- Crisis prevention and de-escalation
- Human Trafficking Training
- On a Development Plan for a CADC
- CPR/ First Aid training
- PREA: Behavioral Health Care for Sexual Assault Victims in a Confinement Setting
Timeline
Residential Technician
Great Lakes Recovery Center
02.2023 - Current
Volunteer
Big Brothers Big Sisters Program
11.2022 - Current
Volunteer
Superior Connections Emergency Shelter
11.2022 - 03.2023
Volunteer
Healing Work Counseling
11.2021 - 08.2022
Dairy Farm Hand
Calder Dairy Farm
04.2019 - 08.2022
Cashier Supervisor
Calder Dairy Farm
04.2019 - 08.2022
Bachelor of Science - Social Work
Northern Michigan University
Associate of Science -
Monroe County Community College
High School Diploma -
Monroe County Middle College
- The AEGIS System- Crisis prevention and de-escalation
- Human Trafficking Training
- On a Development Plan for a CADC
- CPR/ First Aid training
- PREA: Behavioral Health Care for Sexual Assault Victims in a Confinement Setting
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