Summary
Overview
Work History
Education
Skills
Communication Skills
Timeline
Generic

Hailey Serrato

Hinesville,GA

Summary

Adept in field laser tracker alignment and fostering lean manufacturing environments, I significantly reduced plant abnormalities at every company where I am employed. My expertise in GD&T data analysis and a proactive approach in equipment troubleshooting have enhanced operational efficiencies. Skilled in both technical and leadership capacities, I excel in driving quality improvements and fostering team collaboration.

Overview

16
16
years of professional experience

Work History

QUALITY ENGINEERING

K-Machine Industrial Services
Savannah, GA
09.2022 - Current
  • Skilled tools, programs, and training: on-site field laser tracker alignment services, customer data reporting, CMM, proficient in Cam2, Spatial Analyzer, Faro, and Leica equipment.
  • CAD, CATIA, micrometers, Precision Calibration, and 5P Root Cause Analysis Reporting.
  • Reviewed engineering change requests to ensure conformity with established quality standards.
  • Optimized production safety and existing system quality, aiding management and engineering team on corrective action for process discrepancies.
  • Investigated customer complaints regarding quality issues, and worked with the engineering department on solutions when necessary.
  • Resolved quality problems through collaboration with engineering, production and other departments.
  • Analyzed customer requirements and designed software solutions to meet their needs.
  • Reviewed engineering designs for accuracy and completeness prior to implementation.
  • Researched, recommended and specified instrumentation to support new projects.
  • Provided technical support to production personnel regarding metrology-related issues.
  • Researched new technologies that could be implemented in the organization's metrology operations.

LEAD QUALITY ENGINEER

Newman Technology SC
05.2021 - 09.2022
  • Skilled tools, programs, and training: CMM, Faro, CAD, CATIA, micrometers, calibration blocks, taper scales, 3A QIP, 5P root cause analysis reporting, and PPAP/PFMEA certification.
  • Generated engineering documentation and oversaw design projects.
  • Utilized statistical process control techniques to monitor and control manufacturing processes.
  • Ensured timely implementation of corrective actions resulting from internal and external audit findings.
  • Oversaw the development of quality control documentation, including test procedures and inspection criteria.
  • Reviewed design documents such as drawings, specifications, schematics. for accuracy prior to production launch.
  • Performed root cause analysis of defects found during inspections or tests to determine corrective action plans.
  • Evaluated existing processes and products to identify areas of improvement or non-conformance issues.
  • Coordinated activities with suppliers, contractors or other departments.
  • Provided guidance and training on Quality Assurance topics to other departments within the organization.
  • Determined design criteria or specifications.

UTILITY LOCATE TECHNICIAN 1

Columbia County Water
Grovetown, GA
02.2020 - 05.2021
  • Skilled tools, programs, and training: blueprint reading, electromagnetic locator, schematic interpretation.
  • Inspected construction sites prior to commencement of any digging activity.
  • Interpreted blueprints or drawings in order to accurately determine the location of existing utilities.
  • Performed utility locates using electronic locating equipment to identify underground utilities.
  • Identified and sketched locations of utility lines and marked areas of existing utilities for future usage.
  • Handled multiple simultaneous deployment projects against strict deadlines.
  • Responded to emergency calls for service and conducted emergency locates when required.

STAFFING SUPERVISOR

American eagle
Augusta, GA
07.2019 - 02.2020
  • Skilled tools, programs, and training: Kronos, P&L daily reporting.
  • Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
  • Conducted reference and background checks on prospective employees.
  • Advertised and promoted open positions using social media and digital marketing procedures.
  • Provided a positive candidate experience throughout the recruitment process.
  • Updated and maintained candidate records in the recruitment database.
  • Scheduled or conducted new employee orientations.
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.

QUALITY RESPONDER SUPERVISOR

Bridgestone Firestone SC
Graniteville, SC
01.2013 - 07.2019
  • Skilled tools, programs, and training: CMM, Snap Gauges, Micrometer, Digital Calipers, 5P Reporting, Lean Six Sigma DMAIC Process Training.
  • Trained new employees on company policies and procedures.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Prepared and analyzed internal and external quality reports for management staff review.
  • Managed a defect tracking system to prioritize, track, and report on issues throughout the development cycle.
  • Implemented QA methodologies and processes to streamline testing and improve efficiency.
  • Conducted internal audits to measure adherence to established QA standards.
  • Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.

RECEIVING SUPERVISOR

The Home Depot Inc
Aiken , SC
02.2009 - 12.2012
  • Skilled tools, programs, and training: Kronos, inventory control, and forklift trainer.
  • Scheduled materials shipments and transportation for on-time delivery, reducing delays.
  • Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
  • Identified opportunities for cost reduction through improved processes or vendor negotiations.
  • Maintained communication with other departments regarding status of incoming shipments.
  • Analyzed data to identify trends in supply chain performance, suggesting improvements as needed.
  • Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
  • Ensured compliance with company policies and safety regulations in the warehouse environment.

Education

FARO LASER TRACKER CERTIFICATION -

05.2023

SOUTH AIKEN HIGH SCHOOL -

SOUTH AIKEN HIGH SCHOOL
06.2008

Skills

  • Field Laser Tracker Alignment
  • GD&T Data Analysis
  • Customer Metrics Reporting
  • Lean Manufacturing Expertise
  • 5P Data Evaluation
  • Data information creation
  • Reduction of Plant Abnormalities
  • Chart and graph trend analysis
  • Equipment Troubleshooting
  • Blueprint Interpretation
  • Data Processing Enhancement
  • CMM Operation
  • GD&T Tool Proficiency

Communication Skills

Direct customer-to-contractor relations internationally. Data analysis for steam turbine repairs, working alongside engineers and maintenance to optimize production. Expediting product shipment and data analysis. Leading trial pilot runs for new innovation products. Thriving in environments with little to no supervision, clear communication of daily task proficiency, abnormality, and production trends.

Timeline

QUALITY ENGINEERING

K-Machine Industrial Services
09.2022 - Current

LEAD QUALITY ENGINEER

Newman Technology SC
05.2021 - 09.2022

UTILITY LOCATE TECHNICIAN 1

Columbia County Water
02.2020 - 05.2021

STAFFING SUPERVISOR

American eagle
07.2019 - 02.2020

QUALITY RESPONDER SUPERVISOR

Bridgestone Firestone SC
01.2013 - 07.2019

RECEIVING SUPERVISOR

The Home Depot Inc
02.2009 - 12.2012

FARO LASER TRACKER CERTIFICATION -

SOUTH AIKEN HIGH SCHOOL -

SOUTH AIKEN HIGH SCHOOL
Hailey Serrato