Hailey Sinks
Danville,IN
Summary
Proven in enhancing customer satisfaction and streamlining operations, my tenure at Andy Mohr Chevrolet honed my vehicle inspection and problem-solving skills. I excel in maintaining cleanliness standards and mentoring teams for peak performance, achieving significant efficiency improvements without compromising on service quality.
Overview
6
6
years of professional experience
Work History
Car Porter
Andy Mohr Chevrolet
Plainfield IN
09.2024 - Current
- Picked up vehicles from and delivered vehicles to customers as directed by management.
- Supported dealership operations through regular inventory checks, updating vehicle status, and moving cars as needed.
- Enhanced customer satisfaction by efficiently transporting vehicles to designated areas.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
Shift Manager
Toco Bell
Greenwood IN
03.2022 - 10.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Overnight Remodel Associate
Walmart
Plainfield IN
03.2024 - 07.2024
- Demonstrated versatility by adapting quickly to new planograms and layouts, ensuring accurate implementation of changes.
- Supported efficient store operations by effectively managing time and prioritizing tasks during overnight shifts.
- Enhanced customer experience by ensuring timely completion of assigned remodel projects.
- Facilitated smooth transitions between old and new layouts, providing clear communication with day shift staff regarding completed tasks.
Receptionist
HnR Block
Indianapolis, IN
12.2022 - 02.2023
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Production Worker
Valeo
Seymour IN
09.2021 - 01.2022
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
Cashier
Dairy Queen Grill & Chill
Columbus IN
02.2019 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
Cashier
Khols
Columbus IN
10.2018 - 01.2019
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Columbus East High School
Columbus IN 12-2020
Skills
- Damage assessment
- Vehicle inspection
- Cleanliness standards
- Maintenance
Timeline
Car Porter
Andy Mohr Chevrolet
09.2024 - Current
Overnight Remodel Associate
Walmart
03.2024 - 07.2024
Receptionist
HnR Block
12.2022 - 02.2023
Shift Manager
Toco Bell
03.2022 - 10.2024
Production Worker
Valeo
09.2021 - 01.2022
Cashier
Dairy Queen Grill & Chill
02.2019 - 09.2021
Cashier
Khols
10.2018 - 01.2019
High School Diploma -
Columbus East High School