Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Hailey Sirbaugh

Inwood,WV

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Agent Team Member

State Farm Insurance Inc
10.2021 - Current
  • Enhanced customer satisfaction by providing exceptional service and support in a timely manner.
  • Verified and improved quality standards by analyzing customer service metrics.
  • Boosted sales performance by identifying cross-selling opportunities and promoting additional products to clients.
  • Developed strong relationships with clients, resulting in repeat business and client referrals.
  • Effectively resolved client issues, preventing potential escalations and maintaining strong client retention rates.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.

XOXO Artistry LLC

Self Employed
09.2017 - Current
  • Increased customer loyalty through exceptional service.
  • Developed strong relationships with cross-functional departments to support successful project execution.
  • Oversaw the successful completion of multiple high-priority projects, ensuring timely delivery and client satisfaction.

Education

High School Diploma -

Musselman High School
Inwood, WV
05.2018

Skills

  • Cross-Functional Teamwork
  • Compliance Management
  • Brand representation
  • Client Relationship Building
  • Schedule Management
  • Lead prospecting

Certification

  • Property & Casualty Insurance License
  • Life & Health Insurance License

Timeline

Agent Team Member

State Farm Insurance Inc
10.2021 - Current

XOXO Artistry LLC

Self Employed
09.2017 - Current

High School Diploma -

Musselman High School

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Hailey Sirbaugh