Summary
Overview
Work History
Education
Skills
Relevant Course Work
Technical Skills
Timeline
Generic
Hailey Stokes

Hailey Stokes

Williston,VT

Summary

As a highly motivated and ambitious business major, I'm hoping to enhance my professional expertise. My commitment to delivering exceptional customer service is matched by my dedication to creating a warm and welcoming atmosphere for all. I bring a robust understanding of business fundamentals, coupled with strong communication and interpersonal skills. My ability to multitask effectively, remain calm under pressure, and adapt to dynamic environments has been consistently proven. I have demonstrated leadership capabilities, working seamlessly with diverse teams to achieve shared objectives. I am keen to apply both the theoretical knowledge acquired from my coursework and my practical experience from past work to contribute meaningfully to an organization's success. Furthermore, I am dedicated to continuous personal and professional development, aspiring to evolve into a well-rounded business professional.

Overview

4
4
years of professional experience

Work History

Server and FOH Team Member

Basin Harbor Club
06.2020 - Current
  • Trained staff in front-of-house procedures, POS systems, customer relations, and all safety and sanitation protocols to ensure guest satisfaction.
  • Kept register accurate through correct billing, payment processing, and cash management practices.


Restaurant Hostess

Vermont National Country Club
02.2022 - 06.2022
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.

Education

International Business

San Diego State University
San Diego, CA
05.2026

High School Diploma -

Champlain Valley Union High School
Hinesburg, VT
06.2022

Skills

  • Customer Service and Rapport
  • Payment Processing
  • Mentoring/Team Collaboration

Relevant Course Work

Financial Accounting, Managerial Accounting, Macro Economics (Macro), Micro Economics (Micro), Legal Environment of Business, Principles of Information Systems, Business Communications Calculus for Business Analysis, Elementary Statistics for Business

Technical Skills

-Microsoft Excel, Microsoft Word, Adobe Express, Canvas, Google Slides, Google Docs, Google Sheets

Timeline

Restaurant Hostess

Vermont National Country Club
02.2022 - 06.2022

Server and FOH Team Member

Basin Harbor Club
06.2020 - Current

International Business

San Diego State University

High School Diploma -

Champlain Valley Union High School
Hailey Stokes