Hailey Strickland
Strongsville,OH
Summary
Hello! I'm Hailey! I am a hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. I operate well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. I'm also resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. I am a detail-oriented professional with excellent communication, interpersonal, and creative thinking skills as well. I am aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently acknowledged as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Specialist
Lowe's
Strongsville, OH
02.2025 - Current
- Greeted customers warmly and offered assistance to enhance shopping experience.
- Organized merchandise displays to drive customer engagement and sales.
- Maintained a clean and clutter-free work area at all times.
- Provided accurate product information regarding prices and availability to customers in-person and over the phone.
- Built strong relationships with customers by offering tailored product selection advice.
- Met merchandising standards by ensuring store was well-stocked and products faced correctly.
- Utilized active listening techniques to assess customer needs and offer effective solutions.
- Assisted in training and mentoring new team members for improved performance.
Activities Assistant
Altenheim Senior Living
Strongsville, OH
11.2024 - 02.2025
- Provided support to individuals with physical and cognitive disabilities, ensuring their safety during activities.
- Created a positive atmosphere by encouraging participation in group activities.
- Assisted with decorating and preparing facility for special events and seasonal parties.
- Developed strong organizational and communication skills while coordinating activities for elderly residents.
- Adapted quickly to changing circumstances while managing multiple tasks simultaneously.
- Engaged clients in meaningful conversations to encourage personal growth.
- Established relationships with families of clients through regular communication regarding their loved ones' progress.
Sales Associate/Team Lead
Old Navy
Strongsville, OH
10.2023 - 11.2024
- Processed and picked orders efficiently to meet customer demands.
- Reset quarterly displays to enhance product visibility and appeal.
- Counted cash drawers nightly to ensure accurate financial records.
- Managed freight and deliveries to maintain optimal inventory levels.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Performed cleaning tasks, keeping store neat and organized.
- Greeted customers warmly and offered assistance.
Education
Bachelor of Arts - Business
Ohio University
OnlineSkills
- Teamwork and collaboration
- Time management
- Listening skills
- Multi-tasking strength
- Flexible schedule
- Verbal/written communication
- Conflict resolution
Certification
Certified EKG Technician
Timeline
Sales Specialist
Lowe's
02.2025 - Current
Activities Assistant
Altenheim Senior Living
11.2024 - 02.2025
Sales Associate/Team Lead
Old Navy
10.2023 - 11.2024
Bachelor of Arts - Business
Ohio University
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