Summary
Overview
Work History
Education
Skills
Timeline
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Hailey Syer

Biloxi,MS

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Loft. Excelled in client account management and inventory control, significantly improving service quality. Adept at conflict resolution and team leadership, ensuring operational excellence and a positive work environment. Achieved notable sales growth through strategic merchandising and customer engagement.

Overview

6
6
years of professional experience

Work History

Sales Associate

Old Navy
02.2023 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Managed efficient cash register operations.

Manager

Coast Family Fitness
04.2020 - 02.2023
  • Developed and maintained relationships with customers and suppliers through account development.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Manager

Loft Outlet
08.2019 - 03.2021
  • Developed and maintained relationships with customers and suppliers through account development.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Established team priorities, maintained schedules and monitored performance.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Team Member

Chick-fil-A
03.2017 - 03.2019
  • Worked different stations to provide optimal coverage and meet production goals.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Operated register to process payments and collect cash payment for order totals.

Education

High School Diploma -

Slidell High School
Slidell, LA
05.2018

Skills

  • Contract Preparation
  • Client Account Management
  • Order Processing
  • Inventory Control
  • Payment Processing
  • Shipment Processing
  • Product Sales
  • Reliable and punctual
  • Merchandising understanding
  • Stocking and Receiving
  • Guest Relations

Timeline

Sales Associate

Old Navy
02.2023 - 08.2023

Manager

Coast Family Fitness
04.2020 - 02.2023

Manager

Loft Outlet
08.2019 - 03.2021

Team Member

Chick-fil-A
03.2017 - 03.2019

High School Diploma -

Slidell High School

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Hailey Syer